Oil change service near Addison, TX

My family has been coming to Brake-O for over 15 years. We've never had a bad experience with them, they are always honest, friendly, and knowledgeable. Prices are very fair and competitive. I don't know how many times I took my car in for a warranty check up at the dealership, was told something was wrong, took my car to Brake-O and they said nothing needed to be fixed. You aren't just a number to them, they really want to take care of their clients and remember your name, get to know you and have excellent service. I recommend them to everyone.

happy about the work this shop did. my bmw 328 had a bad head gasket, dealer told me it would take 3 days for the job to be done and my car sat there for 3 weeks finally took my car back, looked around for a a import shop in the area and found this place. my car was in&out in about 4 days. so far my car is running great! hope to continue with the good work thanks. Tony L.

Nick Adler as the general manager is excellent. He personally greeted me, listened to my concerns and then performed the checks. He recommended service and offered excellent prices. While my car was being worked on they even gave me a ride home (2 miles away). I had just visited another oil change place and they treated me rudely and with no respect. They did not use my coupon, check on an oil leak, or even offer suggestions besides visit a shop. Kwik Kar will be my new place for service for both my cars. I would highly recommend everyone to go there. They provide excellent customer services and care about the customer experience.

Worst customer service ever. Sat in the lobby for 1hour and 45minutes for an oil change. All customers who came in after me, left before me and were doing oil changes also. When I finally ask the guy at the counter how much longer, he said there was a mix up and my car is ready, when I went to get in, they had left it parked in front of the bay doors, the windows down and the dirty paper floor mat they use still inside. I noticed my car there the whole time and thought they were waiting to pull it in after another car was done. So now I'm positive they did not even do an oil change and charged me for one because they forgot about my car. I Will never go back here.

We're your one stop auto maintenance and auto repair shop. When you need car care, take your car to the total car care experts, Midas.

I have been using Adams Central Auto Care for about five years now. My previous mechanic started getting sloppy. I have had great experiences when using Adams Central. They are reasonably priced and busy enough that they don't try to uncover things to fix. I especially like Luis as my mechanic. Daniel Briseno

There should be an option for NO STARS! Do not take your vehicles here for any kind of work. I don't even recommend them for inspections. My daughter took her car to get the inspection done, and she was told that she needed to replace a couple of belts and have some work done on her emergency brake before they would pass the car. Since she was already a day late on getting the inspection done and had a very limited time frame in which to get the work done before she went to work, we went ahead and authorized the work be completed during the inspection against my better judgement. I should have just taken the car to our regular mechanic. She's had a squealing noise when she turns the steering wheel to the left or right when driving the car. We took it to our mechanic yesterday and once he got it on the rack, he said the belts had been replaced, but they were never tensioned. He was able to fix very quickly, and we were on our way. Two hours later, she was driving to a lesson and heard a very loud pop, and the car stopped dead in the middle of the road. She thought one of her tires had popped. The tires were fine and fortunately so was she. She happened to be in a school zone when this happened so the driver behind her was going slow and was able to stop. Had this happened during regular traffic, she likely would have been killed by the impact. We took the car back to our regular mechanic, and once he checked everything out, he found that the emergency brake plate had split in half and the left rear brake pad had sheared completely off. I called the Mobil 1 manager and she was very apologetic and tried to explain it away as "sometimes things just happen", but she couldn't authorize a refund, and tried to offer me a few free oil changes. She also said she would contact my regular mechanic, but three hours later when I spoke with him, he hadn't heard anything from her. The refund authorization had to go through the corporate office. I tried seven times this morning to get in touch with a live person at the corporate office, but I kept being sent to a voice mail box with no name, only random numbers. Very bad customer service. So nearly $150 later for the repairs done because of the incompetence of the Mobil 1 technician, not to mention the $170 for the initial repairs at Mobil 1, the car is safe again and my daughter is still alive and unharmed. I will never take any of my vehicles (four of them) to a Mobil 1 or any other shop associated with Mobil. Do I really think I'm going to hear from the corporate office? Not really. Not unless I have my attorney contact them. If you value your life and the life of your family, find a responsible shop and stay far away from Mobil 1.

We're your one stop auto maintenance and auto repair shop. When you need car care, take your car to the total car care experts, Midas.