Ac and heating repair service near Alvin, TX

Came in for transmission service January 2017 and was told it would cost $600 to look at the transmission. I paid cash, got a hand written receipt, and I told Daniel (manager) to call me with an estimate. He calls me for with the initial estimate of $5000 less the $600 so $4400. I told him to wait for repair so I can talk to my wife, and that I’ll call him the next day. I called him the next day, and he said he’s completed repair of the car. I told him I did not agree to start, so he starts lowering the price to $3200. When I go pickup the car the next day, he tells me one of his porters got into an accident with my car (they said it was the other driver’s fault, which other driver said he was the porter’s fault). Long story short, I ask for owner’s contact info and he says it's private. I contacted him 17 times to get my car fixed (January to end of March). Car was left at the shop for over 1.5 months (tires went low). After which I took the car home and also inspected the transmission and found out the transmission dust cover was missing. I came back immediately and Daniel said he would not install the dust cover & claims it was missing before the repair which he also admitted that he would contact me if anything was out of the ordinary during the repair. After 3 months, Universal finally fixed my car due to the collision but with a very bad paint job/bondo work and missing/broken parts which I had to go back/forth to get fixed. Buyer beware of always negotiable transmission prices and no dust cover being re-installed. If they get into a collision with a customer vehicle, they never gave me their owner’s contact information and their shop insurance to make a claim after repeated requests, so I doubt they are insured. It’s also interesting that my $600 initial cash deposit is not included on my final receipt (only the $3200).

I do not recommend anyone here anymore, due to bad service. Management and staff changed recently and no longer provide the same customer service. The manager there has no people skills and does not seem to care about the horrible customer service he provides clientele. I used Meineke every month for my regular oil changes for the past 4 years at this location and have been very disappointed with my last 3 visits. They always seem to find something new or wrong with my vehicles each time I go and feel pressured to pay for new & unnecessary services each time. A dishonest business does not look out for it's customers and will lose integrity,not just it's customers. I no longer recommend this location to friends and family and am now taking my vehicles elsewhere. Do your research and take your vehicle, where you are appreciated as a customer and where you can trust the people you do business with.

I drove 30 miles from Galveston needing to secure a vehicle this broke down but obtaining some locking lug nuts and I knew they were open till 10 and I got hit here at five minutes till and the salesperson was on the cell phone and told me know that they were closed and I showed him my phone that it was five minutes till and still would not let me in to buy a simple item to secure my property. Total disrespect of spent little a lot of money at this place I have five trucks a roofing company and I'll buy parts all the time to have them repaired in bed this time I'm very very disappointed in this place

I took my car there after getting a nail in my tire, which was covered by Firestone's road hazard insurance. They told me that I had two punctures that were too close together to be repaired, so I need to buy a new tire which cost $105.00 after rebate. I didn't fall for that and strongly insisted that they repair the tire.

I trust I can save someone else from the anguish I've suffered taking my two vehicles to this place for almost two years after spending thousands of dollars. Tires, oil change, no problem. Everything else, go somewhere else. February 22, 2012, I brought my 2004 Hyundai Sonata for an oil leak and engine hesitation. Place repaired the valve cover gasket for the oil leak, sent me on my way, could not find any reason for hesitation. The car stalled one block from place, they pushed it back into the shop. Stayed overnight. Next day shop found oil leak hag got into the timing belt and had messed up a sensor. They cleaned everything up and the car worked fine, they recommended I change timing belt which I did not. I complained of a power steering leak, but they advised all was fine, or that it wasn't so bad to make a repair, or something to that effect. Fast forward to last week June, 2012. Car has been hesitating for a while, plus I smelled an oil leak. I only took the car for an oil change, somewhere else, where a terrible oil leak was identified from the valve cover gasket. They identified as well that the power steering pump was leaking so bad it had ruined the rack and pinion (estimate to repair around $1,200) A second shop concurred and found that the lower control arm bushing was all worn out and also needed replacing. Second shop estimate, including asking to replace the timing belt, was $3,900. This Goodyear shop said they valve cover gasket was warranted (as if I should have taken the vehicle there) and when asked about the stalling issue, first they said the oil damaged a sensor and when I pointed out that the oil from their failed repair damaged the sensor, he backtracked saying the sensor failure was unrelated to the oil... not much of a surprise there. I also told the manager that the repair they did not do, brake lights not working in the 1997 Blazer, where they also told me that I had to go to the dealer to fix the ABS switc

They took apart the steering column of the 1997 Chevy Blazer to check why brake lights and hazard lights were not working. They told me the problem was the electronic lighting module, which was about $500+ to repair. A couple days later, the lights started working again. When you google this, you'll see this is a common Chevy issue with the hazard lights switch know on top of the steering colum sticking. If this happens to you, simply work it several times, spray some switch cleaner, and that should solve your problem. If not, replace the switch knob, which sells for about $18 online. Anyway, be wary of taking something complicated to this shop!

I saw a car on their website and did an inquiry, I received a call back and was told to come in the test drive the car. I went and spoke with the salesperson (Michelle Palin) she seemed nice at that time. Well we spoke about my credit and decided that I would apply for financing so I did an online application the next day and I scanned and emailed all my personal check stubs and utility bills to her, she let me know that she received my documents. Well the next day I got an email from Michelle letting me know that so far this is what I was approved for and told her thanks for the update. So now 1 week has passed by, no response from anyone at this dealership, I sent an email asking what the status was on my loan approval, no response so I called to speak with Michelle I was told that she was not in, I called for about a week straight and no Michelle no call from the finance department. I finally sent an email on last Friday and Michelle claims that she was getting on a plane to come back in town she had been on vacation, she said that she had given my information to a co worker and asked if he had called me, I told her no one called me.. this has been the worst customer service I have ever experienced. It is now Monday and I have yet to receive an call from this dealership. OH AND BY THE WAY THAT 1ST WEEK THE CAR WAS REMOVED FROM THEIR WEBSITE.. Funny part is I already had an check to purchase the car just wanted to see if I could get a different interest rate through one of their banks....THEIR SERVICE IS HORRIBLE I WILL GO UP THEIR CHAIN OF COMMAND TO LET THEM KNOW HOW THEIR EMPLOYEES ARE TREATING POTENTIAL CUSTOMERS

You all literally scammed me out of monies. I brought my car there to get a diagnosis on my AC because it was no longer working. The tech ran a scan, then recharged the freon ($270) only to tell me that the compressor was no good. Mike presented me with a quote of $2500 to replace it, parts and labor. From there, I took my car to another shop whom ran a scan and diagnosed the problem to be the pressor sensor. They charged me $340 for the scan, to replace the sensor, and recharge my freon and the AC has been working ever since. They also told me that you all should have know that it was the sensor before recharging the refrigerant. I will never return to your shop because I do not trust you. The same thing happened when Mike was on vacation and I brought my car in to have a water hose replace. You all did a bypass on my auxiliary water pump. I was told that the part had been discontinued and that the bypass was the work around per the dealership. Well, I called the dealership and was told that was not true as well and that bypassing the pump cause problems. When confronted with this information, after coming back from vacation, Mike insisted that only the hose had been changed which is not true. You all are not to be trusted and I will never refer you business.

I purchased a LS P75 head from this place on a Friday and was later told on the following Monday, by the owner, that I was suppose to remove the head myself. I requested for a refund that Monday and was told Tuesday to pick up the head because they finally removed it that day. The owner said, " Sorry but head is there ready for you and if he didn't have the head then he would refund it." Not only did I purchase this head but I also paid for a motor swap which ended up having an oil issue that they did not fix. I also requested for my car's original motor and transmission back, in which the owner said it was recycled. This was without my permission nor did he notify me about it. Later found out he kept it, as he does with other customers car's motor and transmission; then sells them to new customers. Don't take any advice from this place nor do business with it because there only looking to skim by with your money. The owner does not respect customers and he does not respect his workers. This alone tells you enough about himself and his business. I don't want the people from my city getting messed over by this corrupt Non-Texan.

A general repair shop with diagnostic equipment, towing available, reliable service and AC repairs