Brake repair service near Converse, TX

Shame on Pep Boys….Scammers and thieves… The Pep Boys at 830 Military Dr. in San Antonio, Texas,are full of lies and deceit when it comes to servicing your tires. Your boss, Pep Boys President, Mike O’dell knows about this and will not get involved. So I now have to get rid of these tires via the net. I am starting with Ebay. This is how I cam about selling these sCrap art tires; Today I visited your Pep Boys location at 830 SE Military Dr. in San Antonio. I needed this visit to correct a vibration problem that was felt on my 1995 Mercury Mystique. This has been an on going problem since mid 2010, yet I was not made aware of this until recently from my brother. I entered the service department and was greeted by service advisor Johnny (I soon come to find out he is the manager, He did not portray the position). I explained that I had a vibration that was getting worse daily and would like to have the balance checked since I had the lifetime balance. Johnny proceeded to write up a service order, he then walked out to my vehicle looked at the driver side front tire and he came back into the service area stating to me that the tires were almost worn out and they needed to be replaced. I felt this was odd since he just looked at 1 tire, so, I asked what the tread depth was; he stated 3/32”. I then questioned him as to what was causing the vibration; being sarcastic, I asked, is it the air? Again, he stated that the tires are worn almost to the point of being illegal, which is 2/32” (a scare tactic to make a sale by instilling fear into the customer) At that point; the service technician was bringing my vehicle into the bay. My vehicle was lifted into the air by this technician after he performed an inspection in the engine compartment. While in the air the technician also jerked on the front suspension, apparently to ensure there were no loose parts. I asked Johnny to inform the technician be careful when removing the hubcaps since 1 hub cap was cracked on the l

I went to this establishment and the tech's there where to conduct an inspection of the vehicle. Never once did they honk the horn,check blinkers, windshield wipers or brake lights. They popped the hood looked at the engine for a while and walked away for a long period of time then came back with a sticker. My complaint aside from the violation of not conducting the state required checks on my vehicle is. I feel that this establishment purposely messed with my truck while under the hood. It has under 39,000 miles on it and had no engine noise what so ever prior to my visit at this Midas however now it accelerates horribly and is rattling and whistleing in the engine compartment. When I called to discuss with the owner he did not want to state his name and of course denies any wrong doing. I would stay away from these crooks. BEWARE..I only give them a one rating because you cant rate a zero on this site.

I bought a VW from George's that was supposed to take two weeks to get ready while the "engine was rebuilt". It wound up taking almost two months. The engine died on the way home. After he supposedly fixed it, it still kept stalling and not idling. When I complained he told me that the car was sold with no guarantees and to fix it myself. I got less than 1000 miles on the engine before it blew. When I called George he told me that I could pay him to fix it. When I explained how he sold me a car with a new rebuilt engine he told me tough luck (in so many words). After paying a premium price for the car I wasn't about to take it back to George. I wound up taking it to another shop in San Antonio that has a much better reputation. He disassembled the motor and showed me how it had not been rebuilt and in fact was just a worn out motor that George tried to pass off as a rebuild. I have no idea how he has maintained a 5 Star rating. If you don't believe my review please call and talk to the folks in the VW club as well as various local VW auto parts stores. George's Buggy Shop is infamous. On the plus side his sons seem to be nice kids. I had to fix the repairs they made anyhow myself. At least they were well spoken and polite. So is George until you want him to back up his "work". I've owned over 70 air-cooled VWs, managed a large air-cooled VW parts warehouse, and have worked for VW of America. I've never run across, what I consider to be, a bigger crook than George's Buggy Shop.

DO NOT take your car to Fernando Gutierrez! He used to be so fair & honest. He always seemed to give me a good price & quick service. He seemed to actually care about his customers. But lately, over the last year or so, he has changed. The last couple of times I took my car to him he couldn't figure out what was wrong even after driving the car with me and my pointing out what it was doing wrong. But I still gave him the benefit of the doubt & recently took my daughter's car to him to fix a broken axle. He charged her $484. After the repair it didn't feel right & she took it back the next day. He said he looked at it, drove it, and couldn't find anything wrong. Again he wanted to drive it with her for her to point out what she was feeling even though she felt this should have been obvious. She took her car to the Ford Dealership where they immediately found that the axle was installed incorrectly, the front wheel was loose and wobbly, & the motor was resting on the frame! A screw was inserted crookedly, stripping the threads in the axle assembly. The wheel was damaged beyond repair from the loose lug nuts. She could have been killed if she had taken it on the freeway! The wheel would have flown off! He refuses to admit any wrong doing even though he let it slip that he did not do the work or look at it himself. He refuses to give even a partial refund. The repair cost at Ford is $2800 + tax to fix the damage he caused by his negligence. She could have been killed! And all he could say was, "I don't know what happened. Bring it back to me and I'll fix it right this time." He already had a second chance and didn't even look at it. Who, in their right mind would take it back to him again????????

Had been highly recOmmended but when I got my car back power steering was still leaking and the car didn't feel like anything had been done. When taken back they tried to tell me the power steering wasn't leaking it was the transmission. My transmission was fine. He wanted to sell me a car he was selling instead of fixing mine.

Waited for ever and over charged to have my brake clips replaced. About a month later the clip breaks and eats into my rotor. It was grinding so bad, I could not even drive it to the shop. I took in the clip and only asked if they would replace it. They wouldn't replace one lousy clip so I can get my truck moving again. That should sum it up for anyone want to do business there. There are other shops around. Use them.

WARNING!! I used an HEB coupon on back of my receipt for an oil change and tire rotation. I got my car back with 3 broken/ cracked wheel caps on my rims. I have called at least a dozen times talking to manager to replace them. This shop does not care about fixing their mistakes. Total incompetence. I am going to sue and write bad reviews about them everywhere. I am going to file a complaint with the better business also.

Full service automotive repair, we service all makes and models, ASE Certified. We provide excellent customer service and have very affordable prices. Fleet vehicles always welcomed

We provide customers with the very best service and attention to detail so that your experience is as pleasant and pain-free as possible. Our staff of highly trained technicians are committed to you.