Brake repair service near Coppell, TX

I went into Pep Boys in Lake Worth Texas on 4/13/2013 for a standard oil change. When I walked in there were 2 gentlemen working the front desk. One of those employees was helping someone else the other was on the computer searching for information. Once he realized he could not find that info he decided to acknowledge me. I'd been standing there for about 3 to 4 minutes before he looked my direction and i was only 1 1/2 steps away from him. Against my better judgement I let them go ahead with the oil change. Customer Service is not there strong suit. I will not go back and would not recommend this establishment to any of my friends.

My car was making a real odd noise and I thought my ac was going bad. I took it to Eagle Transmission in Mesquite. They were able to quickly diagnose that my belt tension-er was the problem. They fixed it promptly and got me back on the road for a lot cheaper than I expected. My car has been running fine ever since. Thanks you so very much.

I stopped at the Gus Thommason location at 2:30 in the afternoon on Monday, December 3, 2012. The guy at the counter told me that he would have to go and get my tire at the Galloway location. He said that I should bring the car back between 4 and 4:30 and the tire would be there and I was the third on the list. So, as soon as the tire and the car were there, it would be about one hour. I dropped the car off at 3:30 that afternoon, Erwin told me that he had just got back with the tire. My husband and I went back at 6:30 the same day and the car still was not even in the shop yet. I am questioning Erwin and the integrity of this shop. We left there at 6:45 with the tire in the back of the car. It was not even put on the car. I do realize that things come up but when I am told that my car was third on the list at 2:30 and at 6:30 it is not done yet, I think that they need more help there or just do what they say they are going to do. We will not recommend this Firestone shop to anyone unless they have more help so they can do what needs to get done. Lisa

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Very clean, fast, respectful, and quite professional. The price is also good .

I have had Service There for my Vehicle. I brought in in for the Initial repairs. i had to inturn, bring the Vehicle back for the same issue, mind you there is Warranty on the Work. Now I am back for the Third time and the Auto Mechanic is refusing to re-work it. Again, there is a 2 yr warranty in hand. A warranty is a contract that commits the Auto shop/mechanic, to stand behind the product and service . and He( Daryl) is refusing. I would tell anyone , If a shop provides a warranty, that means that if any thing goes wrong within that time frame the Shop is to honor. DO NOT BRING YOUR VEHICLE THERE TO BE WORKED ON . THE RECEPIONist seems very uneducated and RUDE, I was refused the option of speaking to the owner- rather The owner refused to speak with me. I think all of this could have been resolved.

My rear brakes were locking up, and Rod knew exactly what the problem was. It is fixed now, and I'll be taking my car back for other needs. These guys do great work, whether your car needs mechanical work or paint and body.

As a woman, car repair can be intimidating and it's important to find a shop that I can trust. Kevin and Brian are some of the nicest guys! They are not necessarily the cheapest, but they are really reasonable and great to work with. They won't recommend work that doesn't need to be done. Before they had ever done any mechanical work for us, I had called because I had a flat tire. They came by, while I was gone, and aired up my tire. I came home and it was fixed! NO CHARGE!!! We keep our cars until they no longer work. One has over 150k and the other over 230k and B&M is helping us get every mile out of them! (They are hard to see from the road. Look for the carwash next to tractor supply. It's behind the carwash.) Angie T. Mansfield, TX

Went for a tire rotation and oil change the tires I purchased from NTB but at a different location. Came back and there was a stripped lug nut which they say they did not do which I can tell they did. It appears they got the nut hung in their impact wrench and took 3/8 ratched extension to drive it out. The tech and manager did not want to take any responsibility over a five dollar part that I purchased at the local autozone. I was able to removed the nut by driving one my sockets on off a few times. Granted I know this is a cheap part but it makes me think how many other consumers have ripped off and did not know it. I take care of my things on my vehicle myself and was also told I need front brakes which after taking it too a local shop down the street I was told the brakes are fine and the rotors are turnable. I will not even allow this place or any NTB to do my rotation service which was included in my tire purchase..

By far the best Automotive service on the West Side of Fort Worth. Honesty, Integrity and Friendly service are my requirements and Tilden Car Care Exceeds them all. Sometimes extremely busy so I suggest an Appointment. They do all my Tires replacements at a fair and competitive price. I won't go anywhere else anymore. Stevan Grimes