Oil change service near Cross Roads, TX

My car over heated so my husband took it at this place which was a bad move because the mechanic named Adam called us and said that my radiator was bad he quoted about 650 dollars to fix it i immediately called back saying the price was too high and told them not to fix it and that i would pay 75 dollars for the diagnostic fees I think I ticked him off by saying that cause he said he was going to charge me 325 dollars for the 5 minutes of nothing he did to my car, so I rush to the store and confront him saying why was he charging me 325 for 5 minutes , he looked all nervous and told me he was going to take the 125 dollar off and would charge me the standard price which was 200 dollars, I was really mad so i paid the money and stormed off. I never write reviews , but yes I do read them it helps me a lot so I am just writing this so you guys can think before hand do some research call other places and then decide where you want to take your car to get it fixed, because i got ripped off by this place. I used to always get my oil changed from the Kwik Kar franchise but never again I learned my lesson the hard way ...btw I got my car fixed for half the price ..Goodluck

My car over heated so my husband took it at this place which was a bad move because the mechanic named Adam called us and said that my radiator was bad he quoted about 650 dollars to fix it i immediately called back saying the price was too high and told them not to fix it and that i would pay 75 dollars for the diagnostic fees I think I ticked him off by saying that cause he said he was going to charge me 325 dollars for the 5 minutes of nothing he did to my car, so I rush to the store and confront him saying why was he charging me 325 for 5 minutes , he looked all nervous and told me he was going to take the 125 dollar off and would charge me the standard price which was 200 dollars, I was really mad so i paid the money and stormed off. I never write reviews , but yes I do read them it helps me a lot so I am just writing this so you guys can think before hand do some research call other places and then decide where you want to take your car to get it fixed, because i got ripped off by this place. I used to always get my oil changed from the Kwik Kar franchise but never again I learned my lesson the hard way ...btw I got my car fixed for half the price ..Goodluck

City Garage is not just an auto repair shop. We aren’t just about getting an oil change, or brake repair, or transmission repair. At City Garage, we are about our customers. We are about DFW. We started in 1993 with a single location in Plano and today we serve 14 locations throughout the Metroplex. And we are not a chain; every single location is locally owned and operated. We grew from that one auto repair shop in Plano into what we are today because we don’t just work on cars, we work for you, our customer. Our goal for each customer that walks through our doors is to provide the very best service and customer care we can so that when you leave, you are happy with your experience. Whether you are in for a routine oil change or something much more complex like transmission repair, we will give you the attention and professional service we have come to be known for. Our ASE certified mechanics are here to make your auto repair a hassle free experience and we will never pressure you to get work done you don’t need or want. That’s just part of the impeccable ethics we demand from all of our employees. We are here to fix your problem and get you back on the road, not sell you services you don’t need. You can be sure your repairs are done right when you come to City Garage. Every one of our locations is a AAA Texas Approved Auto Repair facility, a designation that is hard to achieve and even harder to keep. Customer service is not the only thing we pride ourselves in, we make sure we get the job done right. Whether you need brake repair or a complete engine overhaul, or anything in between, come on in to City Garage and let us take care of you and your car. Let us earn your auto repair business.

Great service! This company goes above and beyond to provide quality service. Excellent communication, friendly staff and I was informed of any issues and maintenance that was due on my vehicle to ensure it’s stays safe and reliable for me and my family. They truly care about their customers and their cars.

Specializing in on-site repair at the location of your choosing for the most convenient auto repair experience you've ever had! All technicians are dealer trained and Master BMW certified.

Thank you! I can't believe it!! A mechanic that showed up on time, did a first rate job on my Tahoe and charged a most reasonable amount. You are truly a professional and I will use you when I need repairs on the car and will highly recommend you to my friends and neighbors. Thanks again for the superb help!!

Nick Adler as the general manager is excellent. He personally greeted me, listened to my concerns and then performed the checks. He recommended service and offered excellent prices. While my car was being worked on they even gave me a ride home (2 miles away). I had just visited another oil change place and they treated me rudely and with no respect. They did not use my coupon, check on an oil leak, or even offer suggestions besides visit a shop. Kwik Kar will be my new place for service for both my cars. I would highly recommend everyone to go there. They provide excellent customer services and care about the customer experience.

happy about the work this shop did. my bmw 328 had a bad head gasket, dealer told me it would take 3 days for the job to be done and my car sat there for 3 weeks finally took my car back, looked around for a a import shop in the area and found this place. my car was in&out in about 4 days. so far my car is running great! hope to continue with the good work thanks. Tony L.

My family has been coming to Brake-O for over 15 years. We've never had a bad experience with them, they are always honest, friendly, and knowledgeable. Prices are very fair and competitive. I don't know how many times I took my car in for a warranty check up at the dealership, was told something was wrong, took my car to Brake-O and they said nothing needed to be fixed. You aren't just a number to them, they really want to take care of their clients and remember your name, get to know you and have excellent service. I recommend them to everyone.

Worst customer service ever. Sat in the lobby for 1hour and 45minutes for an oil change. All customers who came in after me, left before me and were doing oil changes also. When I finally ask the guy at the counter how much longer, he said there was a mix up and my car is ready, when I went to get in, they had left it parked in front of the bay doors, the windows down and the dirty paper floor mat they use still inside. I noticed my car there the whole time and thought they were waiting to pull it in after another car was done. So now I'm positive they did not even do an oil change and charged me for one because they forgot about my car. I Will never go back here.