Oil change service near Cross Roads, TX

i took 3 different company trucks to have oil changed and service was great. Employees are always happy to help w/ your vehicle and explain the problem. Connie is a doll and i always enjoy going there. I will bve back.

This is the best car place EVER! I can usually drive right in and get my car services. They always give me honest and fair advice; their prices are great; and they even helped me when I had to see my car. I will NEVER use anyone else but them. Jeff and Michael are the best. As a single woman, I feel like I can put my trust in them.

I honestly do not know where to start, first of all, the staff is phenomenal. They sicerely care about their customers well being. They have been servicing my car for over 3 years, everything from oil changes to complete air conditioning installation. Their work is guaranteed and they shoot you straight on what the cost is gonna be, as well how to help save you money. They have a special gourmet coffee and tea station that is free with many great choices to choose from. Once more, they are real Christian owners that instil faith &professionalism to every staff member, so do yourself a big favor and go see these guys first, you will be very happy you did!

(continued..) package deal" -yeah whatever. I give him this look. He says $45 or you can take it somewhere else. I told him I'm taking it somewhere else. Moral of the story: avoid this place as they can't honestly set specs to the right model, they are over priced, they still try to nickel and dime you despite being over priced, they don't honor their scheduled appointments, and they don't honor their own verbal quotes; if they can't charge you on a package deal, the price goes up on a single item. I wasted my whole morning thinking these guys are some sort of good quality and in the end they treat their customers like trash. I did end up going down the street and getting my oil AND filter changed for under $20. I'll never go back to Midas again, and in particular don't trust anything Matt says or does.

City Garage is not just an auto repair shop. We aren’t just about getting an oil change, or brake repair, or transmission repair. At City Garage, we are about our customers. We are about DFW. We started in 1993 with a single location in Plano and today we serve 14 locations throughout the Metroplex. And we are not a chain; every single location is locally owned and operated. We grew from that one auto repair shop in Plano into what we are today because we don’t just work on cars, we work for you, our customer. Our goal for each customer that walks through our doors is to provide the very best service and customer care we can so that when you leave, you are happy with your experience. Whether you are in for a routine oil change or something much more complex like transmission repair, we will give you the attention and professional service we have come to be known for. Our ASE certified mechanics are here to make your auto repair a hassle free experience and we will never pressure you to get work done you don’t need or want. That’s just part of the impeccable ethics we demand from all of our employees. We are here to fix your problem and get you back on the road, not sell you services you don’t need. You can be sure your repairs are done right when you come to City Garage. Every one of our locations is a AAA Texas Approved Auto Repair facility, a designation that is hard to achieve and even harder to keep. Customer service is not the only thing we pride ourselves in, we make sure we get the job done right. Whether you need brake repair or a complete engine overhaul, or anything in between, come on in to City Garage and let us take care of you and your car. Let us earn your auto repair business.

I came by a few minutes before 5 to get an inspection . The guy at the desk took my keys and my insurance and told me they would get me taken care of. My daughter and I hung out in the lobby for a few minutes before walked across the street to get tea. An employee yelled at us from the door something I couldnt hear. I motioned we would be right back and they were pulling my car into the bay. He nodded to me. Upon returning not five minutes later, the whole facility has been shut up and my car is sitting in the parking lot. When we come inside the owner, aggravated, gets up thrusts my keys at me says harshly "Here are your keys!" I took them from him and ask him what is going on to which he responds "I told you we are closed. I cant hold four guys here while you go across the street for a drink!" Excuse me? I told him we were told they would do it, had no idea they were closing, it says on the door they close at 6 and it is 5:10. Again, instead of addressing me as a professional, he takes a rude tone with me: "We close at 5 during the winter and 6 in the summer." I realized there would be getting no where with a guy who acted like this. So I just told him the website also says 6 and walked out. I tried to message him on Facebook asking why I would get treated in such a way when I was only trying to frequent his establishment but he has no leg to stand on and wont answer.

Oil, lube, car wash, and state inspections.

DO NOT RECOMMEND!!  I needed an alignment on my vehicle. Called a few places and the one that seemed to have a better deal was dfw frame and alignment. The alignment was quoted at around $60 which seemed pretty decent. Little did I know that after taking my car in to dfw frame and alignment, it quickly went from $60 to about $600 worth of work and repair. On top of that, it cost $42.50 just to tell me that.....  without having anything done to the car!! Diagnostic fees... It is posted on the counter top handwritten on a piece of paper. But unless your looking for it,  you wouldn't catch it. Nor do they go out of their way to let you know there is a diagnostic fee. They wouldn't do the alignment unless I first replaced my front tire. Otherwise it would void any type of warranty with the alignment service I was needing.  They stated that my front two axles would need to be replaced as well which would bring it up to about $600. But never once was it ever verbally discussed that just from them taking my keys and getting my car on a lift to find this out would cost me $42.50. The employee did state however, that if I were to come back to get my axles done the $42.50 wouldnt be charged again for the work...... But it would NOT be returned if I got the tire replaced and came back the next day to get just the alignment done.  I did clarify with dfw alignment that had I had good tires,  they would have gone through with the alignment and not charged me the diagnostic fee. Doesnt make any sense to me. Bottom line, had they been a more upfront that there would be a fee regardless of any work being done, I might have considered giving them a try. It just feels sneaky to me really set the character of the place. I'd personally be more loyal with my business to a place that doesn't try to outsmart you or always give you the upsale. just good quality and trustworthy service. I'm still looking for one. But dfw frame and alignment is definately out of that category in my book.

TIS PEAPLE ARE GREAT .AND THEY ARE SOOOO PRO ON THE WORK OF THE CARS.

Nick goes above and beyond to provide a great service at the lowest cost possible. He will shop parts from different suppliers to find a deal, etc. then present all the options to you and he lets the customer decide. He has always been honest with me and never suggests extra work that doesn't truly need to be done. Never pushy. Always wants what is best for the customer's needs. HIGHLY RECOMMEND

My car would not start, I thought it was a bad battery. They checked it out and said the battery was good - no need to waste money on a new battery. They found the problem (alternator), and fixed it the same day. Price was reasonable too.