Engine repair service near Forest Hill, TX

A fool and his money are soon parted if you take your auto to this place. I took my truck in with a small transmission leak. They said it needed another transmission. They replaced the transmission and the truck still leaked. I returned the truck back and said it was a loose line. It still leaked. I took it back a 3rd time and they said it was an "external problem" and the transmission lines needed to be replaced. They want an additional $400 to $500 for something that was probably the only thing wrong with in the first place. I encourage you to read the BBB comments for this company if you even consider coming here. I wrote the BBB and this company never even bothered to respond. There is 26 complaints against this company and the business and of that 21 the company failed to even respond to the complaint. They need a class action law suit filed against them and go out of business.

Worst Customer Service Ever! My appointment was at 5:30, and I arrived at 5:39 behind a slow customer in line. I get it, I was 9 mins late to a location that states on the door and online that it closes at 6:00. If you've tried driving anywhere on OU weekend, you know the traffic on 35 & 287. After huffing and puffing for 7 mins about how online appointments on the Corporate website should tell you that you have to be there at 5:45 at the latest, the guy gave away the policy of 15mins. I enjoyed how the news on the TV showed a time of 5:41-5:43 the entire time he was out in the shop walking around after I arrived and said I was there for an appointment. If you have a GROUPON for this franchise, STAY away , and go to one of their other locations. A "counter clerk" should have just said, sorry our policy is 9 mins late and we can't take anymore (Even if two bays are empty)... I'd be a bit upset, but not as upset as I am with Mr. Huffy Complainer. And change your sign to say closes at 5:39pm instead of 6pm, so I know.

took my van back due to major oil leak..it was covered under their warranty, however they managed to find another problem that cost me additional 184..after having the vehicle for 3 days, drive vehicle home with oil light flashing.. so i take it back and now they want to charge me another 60 for diagnostics .. i was really hoping i found a honest mechanic that stood behind their work, guess i need to keep looking. they want to nickel and dime me due to the cost they had to eat for the warranty work.. Howard even told me it was a shame he had to eat the cost of this...

Bought long block off ebay and had professional certified mechanic install it. Ran 1 minute and got coolant in cylinder. Called and they said to send it back. I just spent $1600 on engine & shipping and another $2000 on misc new engine parts and labor. Now they want me to pay my mechanic to pull it back out, strip it down and pay to ship it back so THEY can look at it. Then I have to pay once again to ship it back to me, pay my mechanic once again to install it and hope they got it right. This is why they don't offer a labor warranty on ebay because the know nobody in their right mind would do this and therefore doesn't check for quality but sends out junk instead. Worst company I have EVER dealt with and for all you potential customers spend your hard earned money elsewhere.

Discount Automotive is an independent full service auto repair and preventative maintenance center with a rich history of high quality, personalized auto repair. We "fix it right the first time" is more than just a slogan to us.

Just look what they did to this lady - I wouldn't trust them! http://dfw.cbslocal.com/2015/09/25/auto-shop-wont-return-single-mothers-car/

Flat rate for labor is $200.00 even if its an easy fix of $19.00 for a new thermostat. I took my car in on a Monday morning to get a professionals opinion as to why my car was overheating. I did not receive a call back until Friday at 4:30pm I immediately returned my missed call at 5pm, but they were already closed, WHICH their sign says they are open from 8:00am to 5:30pm. The following Monday a week after my car was dropped off I call back and ask for the DANNY what the issue is with my car, he did give me an estimate of $250.00 to replace the thermostat, NO WAY!!! Oreilly's has it in stock for $19.00. I told Danny, No don't fix it I'll be there to pick up my car. When i arrive at the shop two hours later (during my lunch break from work) he says there is a fee for $87.00 to put my car back together. ARE YOU KIDDING ME!!! Why am I being charged if no repairs where done to my car? Because it had to sit at his shop for a whole week before they can even look at it & they had to take it apart to find out why it was overheating....BULL! I had been a loyal customer since 2005, he had done major repairs to all my vehicle, so i knew his labor charge is $200.00, but to replace a simple thermostat, sorry i was not going to pay $250.00 when i can replace it myself. I asked nicely to waive the $87.00 since it wasn't my fault that my car was sitting there for a WHOLE week, he has a temper WATCH OUT!! he yelled at me said NO $87.00 and get your car out of here or $250.00 so we can fix it! I said to him fix it & please have it ready within the hour (I was there at 11:30am), he said NO I'll have it ready at 3:30pm, i said fine i will be here at 3pm. I go to pick up my car Danny says to me I was able to knock of $7.00...Thank you Danny & paid the bill.... YOU JUST LOST ONE LOYAL CUSTOMER TODAY!!!