Transmission repair service near Katy, TX

You all literally scammed me out of monies. I brought my car there to get a diagnosis on my AC because it was no longer working. The tech ran a scan, then recharged the freon ($270) only to tell me that the compressor was no good. Mike presented me with a quote of $2500 to replace it, parts and labor. From there, I took my car to another shop whom ran a scan and diagnosed the problem to be the pressor sensor. They charged me $340 for the scan, to replace the sensor, and recharge my freon and the AC has been working ever since. They also told me that you all should have know that it was the sensor before recharging the refrigerant. I will never return to your shop because I do not trust you. The same thing happened when Mike was on vacation and I brought my car in to have a water hose replace. You all did a bypass on my auxiliary water pump. I was told that the part had been discontinued and that the bypass was the work around per the dealership. Well, I called the dealership and was told that was not true as well and that bypassing the pump cause problems. When confronted with this information, after coming back from vacation, Mike insisted that only the hose had been changed which is not true. You all are not to be trusted and I will never refer you business.

11-18 -19 My car over heated. Stan, who is a lair and a cheat, told me it was a thermostat. So I greed to have them fix it. Then Stan called claiming the water pump was bad and it is easier to replace the timing belt at this time so I agreed. While they changed the timing belt they mistimed the engine and destroyed it. They bought a replacement engine a “ salvaged” long block. No telling how many mile is on it! I asked that they put the parts I paid for on the salvaged engine. Almost ONE month later, 12-16-19 after repeated calls made by me I was able to pick up my car. I presented the rental car bill and Stan, who is a lair and a cheat said the owner will send me a check, but my car broke after 10 minutes of driving. They tried to claimed it was the exhaust not the engine but eventually cleared the problem. I asked Stan who is a lair and a cheat, if the new parts are on my car and he said no, but I’m going to warranty it for 3yrs 36k miles prorated. Next morning the engine light came on so I took it to the dealer it was there for 3 days while repairing the wiring and sensors that weren’t wired correctly and install missing bolts on the engine! To date my car has still overheated 2X I have exhaust fumes in the cab and most importantly I have not been reimbursed for the rental car and don’t have the parts I paid for.

Went in for a transmission service & less than 24 hours my car wouldn't go in R or D. Now, im told that I might hve to pay out of pocket.

A part was ordered from this place with the vehicle registration papers. Gaberial and his friends at Garry's auto parts are so unprofessional and lies. Not only did they steel almost $700.00 for a part on a car, but they purposely ordered the wrong part, despite being given they correct information and they intellectually lied and forged signature saying that we ordered the wrong part. We tried calling and even reasoning with them. Gaberial told us a bunch of lies just to keep his commission for the services which he and Garry's Auto parts intentionally did. They like to scam and steal money. The sad thing is they've had their part untouched and unused and they still kept our money as paid out customers. Gaberial tried to hang up on us and almost cursed us out for calling him. He lies and say they have a manager who is never in. He is always out and he is never available. If you have an issues, you can not call them or count on them. We even called other people on his team who lied and said He's not in, and they would put us on hold for 40 minutes to an hour, then they would act like they could not understand anything, and from there we had to call from a different number and when we did he was steel trying to dodge us about the part and the money. we even tried to work with them by asking them to find another part for the car in exchange. they never did it, they would laugh, and lie and act like they did not understand and was unconcern and would even make fun of our situation and say, well you told us this, when we in fact told them nothing, but gave them the documents for the vehicle....They all Thieves and Lairs and they pretend to car , when in fact they don't! They are beyond a mess.

Was sent to this shop by Discount Tires to repair a stud they broke on my van. This shop is horrible, they lack in Customer Service and gave me the run around and never fixed the van. Discount Tires was notifed and they are currently looking for a new vendor.

I was baited in with a low price and promises of quick service. Once they had me by the cojones and had gutted my transmission, they changed the terms of our verbal and written agreement and proceeded to charge me three times more. They dented and scratched my car and acted as angry children when I had my car removed from them. I had to pay another shop to finally fix the problem. My experience with the other shop wasn't a great improvement either, but Rene's Transmissions is in a class of their own as far as being an all around sham and scam of an operation. If you value your hard-earned money stay away from them.

I had my vehicle towed to this location after speaking with KIRBY about a free diagnosic as my vehicle had some power steering issues. I later in the evening needed to retrieve items from my car and wanted to take my keys but was told I would not be able to do so, in fact at this time the employee begins being rude and nasty to which he was overheard and corrected by another employee. The owner was very polite and called immediately to apologize which was greatly appreciate but I decided still the car needed a 2nd opinion. The same guy who was nasty to me is the same person giving me a $2900 quote. Next morning the car was towed again to another company. When I retrieved my vehicle I notice the door handle is broken. Of course I blame the company who repaired my car but thats when they explained due to insurance purposes they take pictures of how all cars arrive and the car arrived in with my handle broken. I then track down the 2 towing companies who had bil of laden which shows any damage. Ultimately after investigating it is DEFINITELY an issue with this company. Kirby destroyed my door.

About two years ago I took my car in to have a new transmission put in. It cost me 900 dollars but it was done quickly and I didn't have any problems with it. I've only driven the car 5000 miles since then and never on the freeway cause i use my newer model vehicle to travel longer distances. I recently got on the freeway to go across town while my newer car was getting a tune up and it would not shift to overdrive. I called and they said they would look at it and two days later they called me stating that I needed a new transmission and it was gonna cost an additional 800 dollars. I asked if they had taken the transmission out to check it and they said no. I informed them that the trams is only 2 years old and that it had only been driven 5000 miles to no avale. They said the transmission is only under a 1 year warranty and that I can take it somewhere else. Not a good experience at all and these people will rip you off

RUN,RUN,RUN,RUN,RUN,RUN,RUN,AWAY THE OPPOSITE DIRECTION! THEIF,THEIF,THEIF. I TOOK MY CAR IN FOR ELECTRONIC CHECK BECAUSE IT WOULD HESITATE SOME TIME. I LEFT IT AT MANAGERS REQUEST. I CAME BACK AND THEY HAD TAKEN MY TRANS OUT AND TORE IT APART. I TOLD HIM TO PUT IT BACK TOGETHER I DID NOT AUTHORIZE OR REQUEST THIS! HE SAID THEY COULD NOT PUT BACK LIKE IT WAS CERTAIN THINGS WERE DAMAGED (DURING PULLING IT APART I'M SURE). AND IF THEY DID IT PROBABLY WOULD NOT BE THE SAME AS WHEN I BROUGHT IT IN. BOTTOM LINE I WAS FORCED TO PAY FOR A REPAIR OF NEARLY THREE THOUSAND DOLLARS, THE CAR ONLY COST FORTY EIGHT HUNDRED. BY THE WAY THE PART ONLY COST ABOUT FIFTY DOLLARS. I COULD HAVE A YOUTUBE VEDIO AND REPLACED IT MY SELF OR JUST BOUGHT A USED TRANS FOR THREE TO SIX HUNDRED AND PAID TWO OR THREE HUNDRED TO PUT IT IN. THE OWNER DID NOT KNOW OF DAVES (MANAGER) TACTICS I'M SURE. I'VE HAD WORK DONE HERE BEFORE DAVE WAS HIRED. I COULD HAVE TAKEN LEGAL STEPS, BUT FOR OLD FRIENDSHIP SAKE, I DID NOT. THIS IS NOT TO GET EVEN BUT TO INFORM THE UNSUPECTING, ALL TRUSTING, NIEVE, AND GOLABLE PERSONS LIKE I WAS. GET THE FACTS BEFORE LEAVIN. NOT A VAGE PHONE CALL AUTHORING SOME TYPE OF WORK. BY THE WAY SCREWS MISSING, HARNESS LOSE, POPING SOUND WHEN TURNING STEERING WHEN OH AND WORST OF ALL A WHINNING SOUND, LIKE YOU HEAR FROM A CAR WHOSE TRANS IS ABOUT TO "GO OUT". IN OTHER WORDS TRANS REPAIRED WITH AFTER MARKET PARTS NOT DEALER PARTS. LAST BUT NOT LEAST, I HAVE TO HAVE THE FRONT END REALIGNED TO STRAGHTEN OUT MY STEERING WHEEL. I HAVE MORE BUT I'M TIRED OF TYPING...YOU DECIDE. I HAVE NOTHING GOOD TO SAY THAT CAN MAKE UP FOR MY FINANCLE LOSS,INCONVEIENCE,AND OVER ALL PAINFUL EXPERIENCE.

I took my car to this guys shop to get some fuel injectors installed and when i went back the owner told me my engine had locked up. now im not a person that a little or a lot about car but this sounded absolutely rediculous to. i mean i drove my car up there and now i cant drive it out.