Brake repair service near Lakeway, TX

Great service. Definitely check these guys out!

Ever since they fixed my dad's truck in 1992, my family has always gone to Car-X for everything car-related- even to ask their opinion on what model of car to buy! And they always smile and help us out. We really appreciate their professionalism and good prices.

They are great to work with and honest! That’s a big deal in itself. My go to for car maintenance.

They couldn’t even fix my AC and still charged me $500 for freon and then said it would cost $1500 to fix, for crying out loud it’s an old Toyota Camry, what in the world are they thinking, I bought the car for $300 , now I spent an extra $500 and the AC still does not work because they diagnosed it wrong, I don’t recommend going there, they are not honest

So I had my vehicle in for a repair of a steering column where someone tried stealing the vehicle. Before someone tried to steal it, it ran perfect. No ticks, quite as a sewing machine, no leaks, no hard shifting,etc..There has been extensive work done to the vehicle and paperwork/ warranty with it all. This vehicle was in tip top shape despite the age. I brought my vehicle in to have the steering column replaced and that alone and now the transmission seems like it’s about to fall out of it less than 10 miles away from the shop??? I have text message correspondence of our entire conversation texting from their fancy system and audio. I Picked up and paid for my vehicle after they said it was ready, I wish I would’ve driven it first. The steering wheel they put it in is cracked and you can hear something broken in it.. He also said that it’s not their fault because it’s a used part and tried to blame it on the vendor. FYI maybe this part of the situation could at least been avoided if you refer to the first part of our text message correspondence... My key barely works and does not immediately turn on the vehicle you have to continue to wiggle it time and time again and my tow function worked fine as well as the entire truck before the steering wheel was messed up. The tow function doesn’t work at all now nor illuminate that it does, In another conversation I made him aware of this and he totally disregarded the question and says sometimes these types things happen from time to time.. I’ve never heard of a steering column making a transmission go out? Brandon and his manager Hector tufoya quoted me $4000 for a new transmission. Then he had the audacity to have his store associates whom never used my business before, post reviews about how bad of customer service I provide? Sounds like slander to me? I am posting the truth about my experience at Georgetown interstate transmission and anyone that wants to hear it please let me know because I again have Audio from the time that I walked in the store to discuss my vehicle. He got upset and wanted to talk to me outside but I wanted his customers to be able to hear me.. He immediately picked up the phone and called the police. They arrived and was very professional, I then addressed my concerns with them. They relayed my concerns to Mr Tufoya, he declined to fix my vehicle properly or address that it now needs a $4000.00 transmission. I removed my property from theirs and proceeded to address my concerns to the public in that fancy video you may have seen of me holding a sign that speaks of the actual experience of service I received.. I won’t say don’t do business here just be aware!!! Lastly, One of the persons in the shop later came out and proceeded to talk to me and say that she also hadn’t had the best experience with her visit and that he didn’t have to call the cops... Smh my IPhone was still recording so you can hear and very clear!!!

If I could give them a negative rating I would have. I received my car back with scratches, nicks and tool marks on several places in my interior besides the oil and grease stains on my floor and interior parts of my vehicle. Also to mention they didn't put everything back together correctly. They were very difficult to work with I had to call them to find out when my part would come in to be told its been here and called to find out the status of my vehicle with no response. I showed up for them to tell me I need to bring it to the dealer to finish the repairs and wanted me to deliver it to the dealer myself. They were very unprofessional throughout this whole process and I will never return to Firestone for any type of repairs or service. They should have stuck to fixing tires only, but Discount tire is still much cheaper and more easy to work with. The Manager Rolando Ramirez should have stepped up and made this right instead of passing these problems back the consumer, Firestone should have better management training for being such a large company or they chose the wrong employee for the job here. I would expect to receive my vehicle back in the same condition and repaired before I would pay and take possession back. They should have done the leg work to make this right.