Ford service near Leander, TX

David Newman was a longtime family friend so I write this with sadness. In October 2023 I was told by a Chevy dealership that i needed a transmission replacement . The auto strike was in full effect and the time without my car had already passed a month and now a completion date was unknown. At this time I saw Mr Newman and he convinced me to have my car towed to his shop with promises that I could trust him to have my back and count on much quicker repairs than Chevy. I had my car towed that very same day we spoke. As promised he was able to have a transmission installed and my car ready to pick up much quicker than Chevy but the dependability and trust ended there. Soon after I had my car I could tell it was not shifting correctly. I contacted Mr. Newman and he assured me that the car was good since he test drove it himself. I hoped that he was correct and maybe it needed some time operating iwth the new transmission before it was running smooth. This little issue made me uncomfortable enough to ask for a copy of the invoice for my repairs as well as a copy of the warranty for the part and labor so I made my first request with the service advisor and was sent the invoice on the transmission. The invoice reflected the transmission cost for Mr. Newman and when I compared it to the amount my warranty company paid out to him i was taken back at the difference. I fully expected to see a difference since the shop is due a profit but this large of a difference prompted me to call my warranty company who confirmed that they paid that much since he reported a remanufactured transmission was purchased and installed not a used one . I then contacted Mr Newman and requested a copy of my warranty once again and i was given a brochure that advertised a nationwide coverage for 36 month or 36,000 miles whichever came first. Mr. Newman had told me it was 100,000 miles and this made me call the company to confirm. When I did I spoke to an agent who informed me that they did not cover transmissions at all so Mr. Newman lied to me and when i have tried to discuss this with him he ignores me and will not return my calls. He has essentially left me with a used transmission that has questionable performance and absolutely no warranty. Now that I have become a victim to his shady business practices and he has commited insurance fraud to make a quick profit off me I refuse to ever take my car back here and want to warn all other potentional victims . Beware of this business !! He does not genuinely care for his loyal unsuspecting customers like he states. Your money becoming his is the only goal and how he will do that is his only concern.

Most mechanic shops are run down, sketchy, and you are there because you have to be. Luckily with Vick's it isn't a bad experience. Dane, the owner, is very friendly and will work with you to get you car working. I've been coming here for two years to service my accord; everything from oil changes to "my car won't start" and every time Dane has taken care of me. His prices are fair and I haven't had any issues with the work to date. Given what most experiences are with mechanics, all I can say is I'm thrilled to have found a good, fair, shop around Austin.

Recently had my driver window busted out. I called them and got a great instant quote within seconds and told me they had the glass in stock and told me to come in right away. Provided great service, price, and were very friendly. I definitely recommend them when needing a repair to auto glass!

It is WORTH every penny. They come out and don't jerk you around. They arrived AND repaired my vehicle within 45 minutes of my call. When you consider the cost of a tow truck, you actually come out ahead, and since they come to where you are, it barely puts a hitch in your day. Tommy was wonderful!

Angel was super nice and helpful. I had one day left before a big move across country, and after calling several shops, this was the only place that had time to give me an oil change and look into a problem with the brakes. I got it all done before noon, and he gave me a discount. I made it to DC without any car trouble! I don't usually write reviews, but this shop saved my butt!

Because of my long,great history with y'all, I am disappointed in my most recent experience. While repairing the wiper motor there was some collateral damage to a door handle and fuel hose. As the car is over 30 years old, I know that these things happen. However, it is not reassuring to see these issues overlooked. I am not really sure how to rate y'all this time. When I pointed these issues out, y'all were extremely quick to fix them. I appreciate your fast and thorough service and hope to have future great experiences.

Chad came to my office and replaced the water pump on my suburban and cleaned up my foggy headlights. He didn't even charge for the headlight cleaning and i didn't have to schedule a ride with a co-worked because he did it here at work!

Driving down N. Lamar one afternooon i happened to stop at the gas station on Lamar and sagebrush to get a drink and refuel. When i tried to restart my car the starter failed and wouldnt turn over to start my engine. i managed to get the car started which turned out to be the last time and just happpened to turn right onto sagebrush. right in front of mr cool shop my car engine failed which i concluded was a battery issue.......The owner of the shop Chuck Dyiess was in the lot and questioned me when he noticed i needed help.He looked my vechile over and concluded and informed me that a new starter was my fix. When i saw te price of $145 for a new starter my heart sank.I couldnt afford the parts living paycheck to paycheck. What a great time for this to happen.......Chuck treated me like he had known me for 20 yrs and informed me that he had a solution.......Chuck rebuilt my starter had me back on thr road inless than 1 hr for les than $45 !!!!! he saved me $100 treated me like family and made me feeel like he was geniunly concerned about my problem and helped me the best he could.i would tell anyone, that at mrcool radiator the customer needs are top priority and the world wouldd be a better place with more people like Chuck around..... Thanks Mrcool!!!

I must agree with the gentleman before me, I was also approached about windshield cracks repair while I was waiting for inspection when I refused twice my inspection suddenly took 30 minutes and was failed over an oil drip called a massive leak..(BS) I was then told I could either get it fixed there or come back and move to the front of the line for re-inspection..when I came back they said 1hour.. And the manager turns out to also be one of the reps for the glass repair.. Of course it's all a sham.. They seem to have found money from insurance and window repair.

I have been a customer at Don’s Auto for 15-20 years. On Dec. 15, my car had a breakdown which required a multi-day, multi-thousand dollar repair. Don could not complete this huge repair before his shop closed for winter break between Christmas and New Year’s. I considered going to another shop, but a friend had agreed to loan me a car, so I Ieft my car at Don’s while he was closed. I anticipated that it would be first-in-line for service when he opened on Jan. 2. Don’s shop was swamped when he reopened on the 2nd and he chose to service other customers ahead of me. On Jan. 8 I had to return the loaned car and get a rental. I sent an email, Don replied and explained his policy: “In the time that removing, dismantling, assembling and reinstalling this engine requires, we could keep 15-20 other cars on the road.” I replied and literally begged Don to work on my car. Don defended his policy but agreed to start work on my car the next day. I should have left it at that, but in my reply I unfortunately used the words “It’s not right” in reference to his prioritizing other customers ahead of me. Don wrote back that he was reassembling my car and I could pick it up to take it to another shop. I drove the 25 miles into town to speak to Don personally, so he could hear my voice when I said that I wasn’t accusing him of being unethical. (Don is very ethical, but I believe he is wrong about the issue of prioritizing and that he has problems with communication.) I even apologized to Don, not because I thought I was wrong, but because I felt sorry for him seeing the state that he was in. He was locked in his own world and determined to show me that he would not deal with a customer who said that he did things that weren’t right. On Jan. 10, after waiting since before Christmas for Don to work on my car, I had my car towed to another shop. Don did not charge me anything.

Our bus fleet was taken to George Cox Automotive in November 2013 one would not start and the other had a hydraulic leak.. it took them until 12-6-13 to get back to us and say that one of the buses would need a part that is 2,800 for the hydraulic leak and made us put down a deposit and the other bus was not worked on yet. During this time our company is Out Of Business we tried to contact COX spoke with David COX, Paul COX and Andrew all giving us the run around they started to look at the other bus and said they don't know how to do it but would require us to pay $900 for that bus while we waited 7-months for the part to come in for the hydraulic leak which we had to call every week to get a update none were given from COX. In June 2014 they finally contacted us to say the hydraulic leak is fixed we sent out drivers to grab the bus and had to pay over $5,000 for the hydraulic leak and $900 and have to tow out our bus and they dismantlement all the wiring so we have it in a yard now completely sabotaged buy Cox! After picking up the hydraulic leak bus is began to leak once again we had to take it back to Cox to a angry little man Paul Cox The son of David Cox who basically told us to take it and use our own smarts that MF!!! Stay Far Away From Cox Automotive !!!!!!!

620@qualtechauto.com

King of the Ding specializes automotive paintless dent repair, auto hail damage repair, and auto body repair. Providing the highest quality repairs since 1998.

We are proud to be a locally owned auto body shop in Austin for over 22 years. This is our 4th location and we are excited to finally have made it to North Austin. We specialize in collision repair. We work on all makes and models, and with all insurance companies are welcome.