Car detailing service near Lewisville, TX

Horrible customer service and the worst car wash in city. I involved the owner and he was just as rude as the cashier. I'll never go back. Save your money do not go to the car wash. I'm only giving 1 star because 0 stars was not an option.

Looked good, smelled bleachy. Took a day or two but now I feel good about it.

Otis did a great job detailing our car which had long needed some attention and care after many years being parked outside in the sun. He did a wonderful job on cleaning the interior and made the outside look like it had just come from the showroom. Otis was is very careful and thorough in his work, and went above and beyond our expectations to clean every corner of the car. It has been two days and we are still finding pleasant surprises of places where he spent extra time and detail to clean the interior. I would very highly recommend Otis and plan to have him detail both our cars again in the future.

I purchased a $29.99 car wash with detail. Upon completion I tipped the employee and left. I then went to AutoZone, less then a mile away to purchase an air freshener. Within an hour, I noticed that the drivers side mud mat was missing. I then checked the rest of the car and noted that the left rear mat was missing as well. I immediately went back to the car wash. The manager (Charlie) said it wasn't in the car. I insisted that they look for it. After 10 minutes he returned, and told me to look for it at home. I asked for the owners name or insurance information. He refused to provide it to me. I have priced the replacement cost which is around $109.00. Buyer beware!!!

Watch this operation, their equipment tearns up your factory installed regular side door mirrors. One of mine was ground up in one of their machines...they would not take responsibility for the damge, claimed "prior damage" on my new car. There was no prior damage. Could get no satification from management.

2 weeks ago I took my car to Flagship carwash to have it cleaned with special attention to the trunk which the night before had a plastic gallon of milk rupture from being crushed by other groceries. I told the attendant that the trunk was the main thing to be cleaned because of the milk spill. After having it cleaned, 2 days later there was a horrible smell coming from the trunk. I took the car back the attendant who stated that he was the manager did not want to reclean the car. The carpet in the trunk was still dirty, the inside of the car had dirt in the seat and floorboards from the attendant putting 2 items from the trunk into the back seat of the car. He argued about cleaning the trunk again but made a lame attempt at revacuuming the trunk and shampooing the carpet which was not clean from the first time it was suppose to be cleaned. After several days the smell was worse. I looked in the trunk under the spare tire, where to my horror, I found that the carpet was now molding and the spare tire area where it should be obvious, that a liquid would run to, was full of rotten milk! I returned the car to the car wash once more and the attendant REFUSED to do anything and told me that it was DANGEROUS FOR HIM TO CLEAN such a mess. If he had cleaned it properly in the first place this would not be a mess. He said he would clean it if I repaid him for the first time it was cleaned. This car wash obviously does not have anyone working in it that wants to work and it was just laziness that created the problem in the first place because they did not remove the liquid which was spilled which was the reason it was taken to be cleaned in the first place. Poor service and bad attitude of employees.

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