Ford service near North Richland Hills, TX

Service met my expectations. I was satisfied with the experience of the service personnel. Leaders, Doni and Jason, were excellent in explaining the pathway they were going to use to get Mercedes E350 repaired. I would not hesitate to use their services again.

I wanted to wait a bit before posting a review just to be positive I was as pleased with the work as I initially thought, and by golly, I am! Due to Covid restrictions (I guess) my regular repair shop has been closed, and my car was making scary awful noises as I drove (never a good feeling). Car repairs are never easy for a single gal that knows absolutely zero about cars, especially when looking for a new mechanic (get ripped off much)! Anyway, I was given a recommendation by someone I barely knew to go to Jerry at Christian's Auto Repair, and man oh man, am I thrilled I acted on the recommendation! My car is older (2008), and it is driving like a brand new vehicle. I look down and I am going 85 mph (I never normally speed in my "beater" car), and the ride is as smooth and quiet as a new car! Thoroughly pleased with the kindness and professionalism I received at Christians on Dallas Road in Grapevine, and I will be return there going forward for maintenance and repairs. Thanks so much Jerry!

This company has been wonderful to me! They saved my bacon a couple times! Charles came out and help me the first time and discovered some major things wrong with a car I bought. I found out it was bad. I was able to turn it in and get another wonderful car. And Charles came out before I got the wonderful car and help me out again. The receptionists are great and friendly. I can't say really enough for this company. Laure H.

This is a DISHONEST shop. I had a misfire on one cylinder and they gave me a false diagnosis of a failed open injector - $273 to replace. It seemed like a reasonable diagnosis at the time and since I was about 300 miles from home I authorized the work. A few hours later I picked up my truck; the misfire was fixed so I paid the bill. When I got home I immediately noticed that they replaced the ignition coil (a job that should have cost under $100) but never touched the injector. The business owner adamantly insisted they replaced the injector but it was obvious to me that they did not, and an independent Nissan dealer also confirmed in writing that the injector had not been replaced. I eventually got my money refunded by filing a dispute with my credit card company. I HIGHLY RECOMMEND LOOKING ELSEWHERE for vehicle service. There are plenty of honest shops out there, but this is certainly not one of them.