Saturn service near Plano, TX

I got a rock chip on my front window about the size of a dime. I call 1st Class Auto Glass because they were one of the first sites to pop up when searching on the web. When the guy arrived at my house he was with a different company. After he repaired my window I raised the concern that it still looked the same as before he started. He said not to worry, guaranteed it was fixed and said they would replace the window if the crack spread from this chip. The next day I called back 1st Class Auto Glass to let them know my concern and ask for a receipt from them instead of this other company. I also find out that they contracted out the work to this guy without letting my know. Two days later the crack spread across my window beyond repair. When I called back 1st Class Auto Glass he said they never warranty the window and could only give me the original $70 toward the price of a new window if I have them do the work. I asked why they do not warranty their work when It was clearly not completed correctly. He told me I didn't know what I was talking about, they will not pay for anything and hung up the phone. I have never dealt with a more rude individual on the phone. If you are looking to get a crack fixed look to a more reputable company, I wish I would have. Now I will need to pay nearly $1000 to get my window replaced! There is no recourse for a bad repair on their part. If the window breaks they either keep the money from the chip repair or you have to use them to replace the window. Either way they win and you lose!! DO NOT use 1st Class Auto Glass. Horrible service, horrible treatment, horrible company.

Awesome place great customer service! Knowledgeable technicians. Reasonable and fair prices. I wouldn't go anywhere else but here to get car repaired.

There were a few problems in getting the job completed this time, which has not happen in the past. However, the car is running fine at this time.

Sparky opened Lonestar Transmissions & Repair in 1997. Since then he has been providing excellent service and offering outstanding value to neighbors throughout Rockwall and surrounding areas..... Bring you car in today for a free inspection and see what Lonestar's No Hassle Guarantee is all about! Questions? Call Sparky at (972) 771-8788 We are independently owned and operated!

I have a Porsche 911 turbo transmission that has a known defect. Porsche does not warrant the problem an according to them there is no fix. Their guidelines are to replace the transmission. 18,000 dollars. I found Joe and eurofix on a Porsche forum where another owner had his transmission fixed by them. I called Joe and he said he could repair my car. It is not easy to transport a car to mechanic 700 miles away but Joe's confidence and professionalism put me at ease. I have my car back and it is running great. Thanks Joe Gabrel L.

I was blown away. Chris was the gentleman that came out to look at my brakes on a Lexus IS250. I have a squeaking noise that happens at the end of the breaking. I was prepared to spend what their quote told me I was going to spend which was a great price to begin with. After he looked at my car, he stated a brake job was not needed. He did state that the reason there was a squeaking noise was due to the rotors on the front had a groove in them due to they should have been replaced when the brakes were done. He stated that I had up to a year left on the pads and that he would recommend waiting until then to do so. He did not want to make me spend my hard earned money until I had to to fix the problem. I have never had a repairman tell me not to do work to my car. Fair, Honest, and punctual. I will call these guys when it is time to do my brakes in the future. They looked out for my interest not just theirs. Rare in today's world.

Chris has been amazing to deal with and has really gone above and beyond when working on our Prius. Great to have an option other than the dealership. I would very highly recommend! Sandra Burrus Toyota Prius Owner

Otis did a great job detailing our car which had long needed some attention and care after many years being parked outside in the sun. He did a wonderful job on cleaning the interior and made the outside look like it had just come from the showroom. Otis was is very careful and thorough in his work, and went above and beyond our expectations to clean every corner of the car. It has been two days and we are still finding pleasant surprises of places where he spent extra time and detail to clean the interior. I would very highly recommend Otis and plan to have him detail both our cars again in the future.

My car was shaking terribly and firestone quoted me like $1200 for "engine repair". I took it to Manny at us auto and they pretty quickly saw that a vaccum line was out and fixed it in like 15 minutes. He didn't even charge me. He could have taken advantage of me but he didn't. Straight up honest.

I HAD 2 CAMARO MOTORS 2ss REBUILT AND THEY DIDNT DO THE JOB CORRECTLY AT ALL MY CAMARO STILL RUN HOT AS OF RIGHT NOW I PAID THEM ON TWO MOTORS IN ALL 15,000 AND NEITHER MOTOR IS WORTH IT DAVID IS NOT A GOOD RIGHT HAND MAN BAD HORRIBLE COURTESY NOT POLITE AT ALL ANGEL THE MECHANIC AND BOSS ONLY PERSON THAT MIGHT HAVE SOME KNO HOW BUT THEY DONT STAND BEHIND THERE WORK AT ALL THEY WILL MESS YOUR CAR UP THIS IS NOT A GOOD PLACE TO GO GET A CAR FIXED HORRIBLE WORK DIFFERENT MECHANIC WORKING ON CAR AND QUITTING THEN UR CAR MESS UP OH NOT THERE FAULT DONT GO TO THIS ENGINE REBUILDERS ON IRVING,TX THEY NO GOOD RIP OFF

These people are scum. They are dishonest. They regularly post ads on craigslist lying about 'free towing' with repairs. I was charged twice for towing, even with a $2700 invoice! What they DON'T mention in these ads are the hidden fees, how they will TAKE YOUR TITLE and hold it as a ransom so that you'll either be forced to pay their high prices(including issues that they 'magically find' later, so that they can charge you more), or you'll lose your care. The idiots that work there...they will lie to you right in your face. They are rude and use bully tactics to scare customers. Their communication is poor, I always had to call them to see if my then car was fixed. Once I called and the 'finance agent' made up a lie saying my car wasn't ready because it was being 'test driven'. When I finally got the car after being 'fixed' and it died 10 minutes later, she said the car was never test driven, they simply got the car to start...who does that? The owner avoided me and my calls after that, leaving me to deal with his meathead tow guy/mechanic who was just as bad, assuring me that he'd work with me if I took down my negative bbb review and/or admit the problem was on my end...which I foolishly did even though I knew this place was full of it. I asked if my car was good, he assured me it was, only for me to pay $416 the next day and as soon as I got in the car, I saw a check light and the gas gauge(which they refused to fix, despite initially saying everything was good with the car!) didn't work, leaving me to guess how much gas was in the car! I was charged a bogus $95 diagnostic, when I asked why the car still has a check light and why the battery light came on when it stopped the tow guy/'mechanic' told me he didn't know what caused it..how can you charge people for something you don't know how to fix? Read the reviews, ALL of them are negative. The only 'positive' reviews this ripoff place has are on are google, and they're obviously 5 star fake ones that read like an advertisement instead of being from an actual person. These people aren't honest, they actually had the nerve to flag my facebook review...as if they haven't messed me over already. Speaking of facebook, like how they post fake positive reviews on google, the people that like their facebook page actually work there! Too gutless to admit their own mistakes, lying on me when they finally gave me an invoice(that's AFTER I paid $900 and gave them my title!) saying I 'refused' mechanical repairs, lie after lie(they all lie), inflated prices, the owner told me over the phone and in person several times that specific issues with the car would be fixed, but he did nothing. What they tell you and what they actually do are 2 different things. They give you verbal commitments, while they'll lie on you on paper to protect themselves. This is why if you don't know about cars, you don't go to a place like this period, especially on your own, because they aren't honest. The awful tow guy that took my car had the nerve to ask me to bring him the key. DO NOT GO HERE. YOU WILL BE WALKING! Save your hard earned money and get a car with a warranty, take a bus...just don't go here.