Ac and heating repair service near Richmond, TX

great service and really affordable

My vehicle had misfire code, I took it in they repaired it and it was fine for a while but then I had the same issue just over a week ago I took it back they said it was a faulty coil. They warranted the work but, the check engine light is on again and it’s the same issue!!! This place was recommended to me so that’s why I went but I live about 45 min away and I’m afraid my vehicle will not make it.

Inept, rude, terrible customer service. 30+years in auto repair I will NEVER use them again.

I saw a car on their website and did an inquiry, I received a call back and was told to come in the test drive the car. I went and spoke with the salesperson (Michelle Palin) she seemed nice at that time. Well we spoke about my credit and decided that I would apply for financing so I did an online application the next day and I scanned and emailed all my personal check stubs and utility bills to her, she let me know that she received my documents. Well the next day I got an email from Michelle letting me know that so far this is what I was approved for and told her thanks for the update. So now 1 week has passed by, no response from anyone at this dealership, I sent an email asking what the status was on my loan approval, no response so I called to speak with Michelle I was told that she was not in, I called for about a week straight and no Michelle no call from the finance department. I finally sent an email on last Friday and Michelle claims that she was getting on a plane to come back in town she had been on vacation, she said that she had given my information to a co worker and asked if he had called me, I told her no one called me.. this has been the worst customer service I have ever experienced. It is now Monday and I have yet to receive an call from this dealership. OH AND BY THE WAY THAT 1ST WEEK THE CAR WAS REMOVED FROM THEIR WEBSITE.. Funny part is I already had an check to purchase the car just wanted to see if I could get a different interest rate through one of their banks....THEIR SERVICE IS HORRIBLE I WILL GO UP THEIR CHAIN OF COMMAND TO LET THEM KNOW HOW THEIR EMPLOYEES ARE TREATING POTENTIAL CUSTOMERS

The BBB gives them an F rating -- wonder why? Could it be that after FOUR trips, with no loaners available, my car STILL had the Service Engine Soon light go on before I got home??? They don't know what they are doing, they are rude, and they don't care. The General Manager won't return phone calls. Avoid the dealership, but ESPECIALLY the service department!

I drove 30 miles from Galveston needing to secure a vehicle this broke down but obtaining some locking lug nuts and I knew they were open till 10 and I got hit here at five minutes till and the salesperson was on the cell phone and told me know that they were closed and I showed him my phone that it was five minutes till and still would not let me in to buy a simple item to secure my property. Total disrespect of spent little a lot of money at this place I have five trucks a roofing company and I'll buy parts all the time to have them repaired in bed this time I'm very very disappointed in this place

I purchased a LS P75 head from this place on a Friday and was later told on the following Monday, by the owner, that I was suppose to remove the head myself. I requested for a refund that Monday and was told Tuesday to pick up the head because they finally removed it that day. The owner said, " Sorry but head is there ready for you and if he didn't have the head then he would refund it." Not only did I purchase this head but I also paid for a motor swap which ended up having an oil issue that they did not fix. I also requested for my car's original motor and transmission back, in which the owner said it was recycled. This was without my permission nor did he notify me about it. Later found out he kept it, as he does with other customers car's motor and transmission; then sells them to new customers. Don't take any advice from this place nor do business with it because there only looking to skim by with your money. The owner does not respect customers and he does not respect his workers. This alone tells you enough about himself and his business. I don't want the people from my city getting messed over by this corrupt Non-Texan.

Scammers! They are cutting corners and you don t know it! He quoted me a price to fix my catalytic converter. When the car was ready he claimed the O2 sensor was also bad and replaced it without calling first! (I still don t believe him because there is a different code for failing O2 sensors. He was just trying to get more money off me.) That added almosts another $200! He said he would do an oil change for free, but he put regular oil in it instead of the synthetic that I always use. I told them not to do anything else to my car. I took it to another place immediately to change the oil AGAIN. They told me the work had not been done properly and that they didn t replace the oil filter when they replaced the oil...that I need to take the car somewhere else to have the work cleaned up. (incorrect bolts and seals) Don t use these people if you want to actually get the work you are paying for!!!

I took my car there after getting a nail in my tire, which was covered by Firestone's road hazard insurance. They told me that I had two punctures that were too close together to be repaired, so I need to buy a new tire which cost $105.00 after rebate. I didn't fall for that and strongly insisted that they repair the tire.

I was never told that the tires were not balanced. Tires were mounted on the rims but never balanced. Not balancing the tires caused damage to the tires after I drove the RV on the highway . This caused an extremely harsh ride. Violet and heavy shaking. When I returned the RV to JV Houston Tires & Wheels I was informed they could not balance the wheels because they did not have the proper hubs for the tire balancing machine. I have attempted to have the tires balanced, at my expense to no avail. This has gone on for a year with no attempt to rectify the problem. Very hard person to deal with.

This was a very unacceptable experience today, Sunday Dec. 15, 2013. My boyfriend dropped off his car here to get a brakejob, and someone took him home since it would be an all day job. The person told him he would pick him up when complete. I came by to simply get an oil change they said would take an hour. I searched for others on 1960, but there were none so I returned and was told 45 minutes this time. So I entered the waiting room and a fellow was talking on the phone at noon saying he'd been there since 9 for an oil change. I looked in the repair area and saw 2 teenage boys in their shorts and one slightly older guy in long pants being the only workers. I went to the desk and told them that after 45 mins. I would get my key and leave whether or not they had started. They completed mine but failed to turn off the maintenance reqd light. Later around 5:30, as I was going to my last tango practice of the year, my boyfriend called to come all the way to Cypress to pick him up since they never answered the phone to do so. About half way he called and said someone was on the way. Then called again saying he had to find a ride with a neighbor because no one showed after he waited for 30 mins outside his house in the cold weather. VERY unprofessional, not answering their workphone or following thru on the pickup. This ruined both our evenings!! Susan Young

I trust I can save someone else from the anguish I've suffered taking my two vehicles to this place for almost two years after spending thousands of dollars. Tires, oil change, no problem. Everything else, go somewhere else. February 22, 2012, I brought my 2004 Hyundai Sonata for an oil leak and engine hesitation. Place repaired the valve cover gasket for the oil leak, sent me on my way, could not find any reason for hesitation. The car stalled one block from place, they pushed it back into the shop. Stayed overnight. Next day shop found oil leak hag got into the timing belt and had messed up a sensor. They cleaned everything up and the car worked fine, they recommended I change timing belt which I did not. I complained of a power steering leak, but they advised all was fine, or that it wasn't so bad to make a repair, or something to that effect. Fast forward to last week June, 2012. Car has been hesitating for a while, plus I smelled an oil leak. I only took the car for an oil change, somewhere else, where a terrible oil leak was identified from the valve cover gasket. They identified as well that the power steering pump was leaking so bad it had ruined the rack and pinion (estimate to repair around $1,200) A second shop concurred and found that the lower control arm bushing was all worn out and also needed replacing. Second shop estimate, including asking to replace the timing belt, was $3,900. This Goodyear shop said they valve cover gasket was warranted (as if I should have taken the vehicle there) and when asked about the stalling issue, first they said the oil damaged a sensor and when I pointed out that the oil from their failed repair damaged the sensor, he backtracked saying the sensor failure was unrelated to the oil... not much of a surprise there. I also told the manager that the repair they did not do, brake lights not working in the 1997 Blazer, where they also told me that I had to go to the dealer to fix the ABS switc

They took apart the steering column of the 1997 Chevy Blazer to check why brake lights and hazard lights were not working. They told me the problem was the electronic lighting module, which was about $500+ to repair. A couple days later, the lights started working again. When you google this, you'll see this is a common Chevy issue with the hazard lights switch know on top of the steering colum sticking. If this happens to you, simply work it several times, spray some switch cleaner, and that should solve your problem. If not, replace the switch knob, which sells for about $18 online. Anyway, be wary of taking something complicated to this shop!