Brake repair service near Terrell, TX

I stopped at the Gus Thommason location at 2:30 in the afternoon on Monday, December 3, 2012. The guy at the counter told me that he would have to go and get my tire at the Galloway location. He said that I should bring the car back between 4 and 4:30 and the tire would be there and I was the third on the list. So, as soon as the tire and the car were there, it would be about one hour. I dropped the car off at 3:30 that afternoon, Erwin told me that he had just got back with the tire. My husband and I went back at 6:30 the same day and the car still was not even in the shop yet. I am questioning Erwin and the integrity of this shop. We left there at 6:45 with the tire in the back of the car. It was not even put on the car. I do realize that things come up but when I am told that my car was third on the list at 2:30 and at 6:30 it is not done yet, I think that they need more help there or just do what they say they are going to do. We will not recommend this Firestone shop to anyone unless they have more help so they can do what needs to get done. Lisa

BMW Service and Repair Since 1991 Full Dealer level Diagnostics Resonable Priceing

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Great place, awesome people, and amazing service.

After a year of problems with my car, Golden Rule in 24hrs had it diagnosed and repaired. I would highly recommend especially to single female car owners. For once I had repair done and didn't have to take back because something not done correct or another issue was now present. They are the Best!

Mobile brake service.

Scott & the rest of the employees at this shop give excellent service. I had to get my front brakes done a month or 2 ago & they were able to provide an affordable price for me to get them done as well as have the work done while I was at work in about an hour's time. Not only was it done conveniently fast, it was done right. Then about 2 weeks ago my car was vandalized leaving both of my passenger side windows shattered. Again I had the repairs done at FT Auto & not only saved myself some struggle as well as money on the glass replacement but also recieved the same great timely service again. If there are any repairs you are needing done to your car- the right & affordable way- then look no further.

Nick goes above and beyond to provide a great service at the lowest cost possible. He will shop parts from different suppliers to find a deal, etc. then present all the options to you and he lets the customer decide. He has always been honest with me and never suggests extra work that doesn't truly need to be done. Never pushy. Always wants what is best for the customer's needs. HIGHLY RECOMMEND

TIS PEAPLE ARE GREAT .AND THEY ARE SOOOO PRO ON THE WORK OF THE CARS.

My car would not start, I thought it was a bad battery. They checked it out and said the battery was good - no need to waste money on a new battery. They found the problem (alternator), and fixed it the same day. Price was reasonable too.

WORST PLACE EVER!!!! Collinsworth is the worst shop in Garland. Went in to get an alignment and Greg the owner tells us it was unsuccessful due to the wheel bearings needing to be fixed. He then says he can not do the alignment until that is fixed but we need to pay the full amount of the the alignment. So we paid for a service that was not done. As I was talking to him asking for a refund, he missed a phone call and tells me “you see, I just lost another customer because of this issue, bottom line you will not get your money back”. He was so unprofessional and just plain mean. He wanted to charge over $750 to fix the wheel bearings when a shop down the street agreed to do it for $450 (alignment included) I definitely will not go back there and advice anyone looking for a place to fix your car DO NOT GO TO COLLINSWORTH on Saturn and Cranford (Garland, TX). In my opinion they are thieves!!!!