Ac and heating repair service near Webster, TX

We are a local small shop that has been servicing our community for more than 15 years. We specialize in suspension, brakes, radiators, electrical, a/c and diagnostics. Our technicians are ASE certified and have trained in Hunter top suspension programs. Alignments 2000 is fully equipped with top of the line equipment and therefore stand behind our warranties. Si hablamos espanol.

Thank you for your work on my vehicle

Just had some repairs done to my 2008 Ford Diesel. I was quoted over a 1000.00 at another shop for repairs that were not even needed. Dorsett's saved me almost 350.00 dollars as the truck did not need what the other shop said it needed. These guys are VERY knowledgeable on diesels and the work was performed to my complete satisfaction! The staff is very friendly and I look forward to doing business with them in the future.

Automotive Care Specialist were very quick, clean and professional. I will go back to them when I have over repair needs.

Tried to buy tires today 10/18/14, but was turned away. I arrived at exactly 7:01 AM. I woke up at 4 AM, shopped tires and knew the tires I wanted. I was the very first customer there. The manager (Mr. J) said that 9 people had dropped their cars off the day before, and there would be a very long wait for tires, but couldn't tell me how long, just "a long time". I went to the Deer Park store 8 miles away. They got me right in and acted not suprised by the situation. They didn't have the tires, but ironically, the tires were at the Baytown store. While I drove there, they had a truck deliver the tires to their store, and the tires arrived there about 10 minutes after I did. I was out of there within an hour. The Deer Park store is amazing. Attitute of the staff was very positive and friendly. Bathroom was colorful and decorated. Good overall experience at Deer Park. I DO NOT recommend Baytown Firestone.

I called the facility to inquire about some ac work and was very disrespected due to me wanting to buy the parts and just have them installed by the facility. I was informed by the owner that he cannot make any money if everyone come to his place and only want parts installed ( he would have to purchase the parts so that he can mark them up and make a profit). I will never refer anyone to do business with this facility. Very poor customer service.