Brake repair service near Cauthornville, VA

Awesome place! The staff is wonderful and very nice. Costomer satisfaction is a top priority. They are very quick and knowledgeable. I can't say enough good things about this auto center, they will definately take care of you! Jeremy Davis

BUYERS BEWARE... As a former employee I noticed that the price mark up is ripping both areas off. For example they pay $18.99 for brake pads and you get charged $79.99 minimum, they pay $25.00 for brake rotors and you get charged $119.00 on the average. I've witnessed alot of wrong doing while working as a so called manager for this company. I feel for customers such as Ms. Shaw who came in to have her door fixed on her mini van and was charged $119.00 for diagnostics and was given a quote for $1800.00 only to get the problem fixed somewhere else for $6.00...but to make it worse the owner promised to refund her the diagnostic charge and then jerked her out of it. Instructing everyone to blow her off if she called. I can honestly say that I have NEVER experienced such robbery in all of the years I've been in the automotive industry. GOOD LUCK TO YOU IF YOU GO THERE!!! SIGNED A former employee.

We brought our 2001 Acura to this shop back in September. We were on our way to DC from Raleigh, NC when our car started to run a little rough. We took it here because it was right off the highway and wanted someone to look at the car before we went on our way. We had to leave the car there because we had an appointment in DC., and it wasn't fixed. We received a call that evening saying that we needed a tune up, 2 ignition coil packs, and a recommendation to do each coil pack for approximately $900. We decided to only have the 2 that were broken repaired for a total of $524.89. The next day, they called and said the car was running beautifully. We made it back to Raleigh, where 3 days later, the car stopped running. We took it to an actual Acura mechanic, where we found out that the spark plug port on the head of the engine was stripped by the meineke mechanic. Now, we needed a new head to the engine. We called Meineke. They said to fax estimates. We did. We waited and waited and waited some more. We heard nothing. We left 7 voicemails with the owner of the shop and heard nothing. We filed a complaint with the better business bureau and Meineke Corporate. This is where the story gets interesting. Meineke management weaved a web of complete and utter lies to the better business bureau and Meineke Management all while still refusing to contact us. This shop is owned by rude and disrespectful people who will only rip you off. Needless to say, VISA sided with us and the money we paid to Meineke was placed back in our account. Do NOT take your car to the Meinke on Parham Road in Richmond, VA.

Absolutely horrible customer service. I bought 4 tires for $500 and thy apart halfway through the warranty period. The manager refused to honor the warranty because he said they had tread life remaining. I read the warranty to him concerning the "prorated" reimbursement due to defects. He said he could see the defects but couldn't process a refund because the computer wouldn't accept it because there was still tread remaining. So I asked if I needed to bring them in bald for him to honor the warranty and he said they would have to be 2/32nds deep. That's not even passable by State Inspection standards I told him and he said, "that's our policy". Buyer beware.

I was very happy with the experience.