Collision repair service near Fairfax Station, VA

Auto service and repair specializing in wheel alignments, brakes, shocks & struts. Auto body/collision repair and painting.

We hit a deer on the highway while driving to Massachusetts. Walker Mill looked at the damage, made a quick repair and we were on our way. The service was friendly and focused. Perfect visit and service.

Do NOT use this auto body shop! Our nanny, who uses her car to drive our 2 and 4 yr old daughters around, was rear-ended by a person with Nationwide insurance and they referred her to this auto body shop (Ardmore is on their preferred auto repair shop list) for repairs to her car. When she got her car back she found empty beer bottles in her car, along with loose car parts in her trunk (nuts and bolts, etc). The door they were supposed to replace has a crack in it as well. This morning she took it to another Nationwide preferred auto repair shop and they confirmed that the entire repair job needed to be redone, that what they could see externally showed that where they were supposed to use an air gun to get the bolts back in, instead they put them in and hand tightened them. And that's just what they could see externally, along with the crack in the door they supposedly replaced. Which I guess is the quality you would expect from drunk repair men. We alerted Nationwide who is currently conducting a review of the situation (we recommended them being removed from their preferred list and not being paid for the "work" they did at the very least). We are also notifying the Better Business Bureau as well as writing reviews so as to alert possible future costumers. We have an attorney and police officer in our immediate family and are currently exploring options of having the bottles tested for prints/saliva to prove that they were not "already in the car" as the guys at the shop told her over the phone when she called about it. The manager at the shop, Anthony, has been extremely unhelpful and denied all wrong doing so clearly they have no plans to fire the idiots who worked on her car. It is unfortunate they do not understand the implications of a possible situation in which our daughters, or anyone else, would have been injured due to their negligence and the law suit that would follow.

The price of the vehicle I purchased changed (increased $300.42 by his wife ) from the agreed upon original vehicle price I made with Mr. M--- after I signed and closed the bill of sale with him. This increase affected the amount financed. When I brought this matter to the attention of Salim (his wife) , she stated that the finance company was charging me the $300.42 for not paying cash and because they were financing the balance of the sell for me. I contacted the financial institution WL and the representative stated that their company does not charge such a fee. The finance company was concerned that bogus information was being given to customer. I immediate called the salesman and his wife. I left a message for the wife. I spoke to M---- who stated that this fee was the Ameri-Benz doc fee. I told him I had already been billed a doc fee of $29.00. He told me to contact his wife, who will not return my calls. I have been calling the salesman and his wife since 3/2/2016 (made my concern known on 3/1/16) to date. I have called the dealership twice to try to resolve this matter to obtain a refund for the erroneous fees she assessed me. I have placed 7 telephone calls collectively to the owner and to his wife (who prepared the loan papers) and to date neither of them will return my telephone call.

My son bumped a curb parallel parking he broke a tierod this garage wanted to charge 1350 dollars for all new suspension parts be aware of this place care got fixed for 250 dollars shame on you

This is Restore Collision Center and I would like to address the complaints listed by Shawn on 4/8/13, Amy 7/17/13 and Judy on 8/23/13. First, Shawn is a fictious posting. We only repaired one Pontiac G6 and that owner was contacted and found to be very satisfied. No insurance company has ever called, written or contacted me with any complaints. Second, Amy. Amy did complain about the color of the inner trunk lining on her mustang. We couldn't correct it within the week she left it here, but we would have taken care of it for her. She never brought it back. However, I will note, she received several awards on that vehicle from the work we performed. In additiona, we received several plaques from her and the Mustang club before and after that time. In regards to their truck, we told her husband many times we didn't think it was worth fixing. He asked us to try and we put it on the the frame machine several times, cut and welded it in a few places. We even tried to get him to purchase a better Ford truck that we had. Many times we told him it wasn't worth it, but he insisted he just wanted it fixed well enough to use as a trash truck. Many times we told him it was totally messed up and wanted him to come into the shop and work with us. The amount they paid us for all the work we did up to the point they picked it up. Judy, 8/23/13 - This falcon was originally only supposed to be for a nice paint job. We were told that it was ready to be primed and painted. When we got the vehicle it had many rust, rot and holes in the fenders, trunk, quaters and lower doors. We told them it would take a lot more time, and that it would cost additional money. Yes, a restoration takes a long time. But the car is beautiful and I have many pictures and many people who watched the progress. Still, out of almost 2000 repairs that this shop has completed, I can count on one hand the customers who we just couldn't satisfy. We are very accomodating and we war

STEVE'S REPAIRD MY EXTREME DAMAGE FROM BEING HIT IN AUTO ACCIDENT. HE KEPT ME INFORMED ABOUT THE PARTICULARS, WORKED WITH THE INSURANCE COMPANY ADJUSTER AND KEEPS CUSTOMER SERVICE AT AN ALL TIME HIGH. THE WORK WAS FANTASTIC. LOOKED BETTER THEN BEFORE THE ACCIDENT EVEN. ASKED ME TO LET THEM KNOW IN A FEW DAYS HOW THINGS ARE GOING WITH THE CAR. DOESN'T GET ANY BETTER THEN THIS WITH GOOD COMPANY AND SERVICE. THANKS STEVE!