Brake repair service near Grottoes, VA

As a woman I was concerned where to take my vehicle to. I stopped by this shop to have my vehicle looked at for possible transmission problems. I was greeted by two ladies upon arriving and was pleasantly surprised by how friendly and helpful they were. After a little while the owner came out to discuss my vehicle issues. He was nice and went over options and prices with me. I was VERY happy to find out that it was not my transmission after all! They repaired my car and it runs great! No more issues at all. I have to say that I would recommend this shop. I will definitely be going back to have my car service there. You guys ROCK...you get an A+++++ from me!

McDonough Toyota has been a family owned and operated business since 1975. Our philosophy is all about customer satisfaction. A happy customer is the best advertising money can buy. We pride ourselves on our customer service. As a result, we put our customers first, before everything else. We believe if you are not happy with our service or content with the car you bought, we want to hear about it. Our business is not selling cars, it is finding solutions to the everyday problems that keep most people stuck in a car they do not like. We are on a mission to change the world by helping people get the car they want and deserve. Our goal is to be a trusted advisor in the process. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. We are always ready to assist you in your search for a new vehicle. If we don't have the car in stock you are looking for, we can find your perfect match. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. Our parts & service staffs are always ready to assist you with maintenance and repair.

Got 4 new tires install.Waited in waiting room with big window to shop.Afer tires installed. There tech Zackery backed my suv up and took off reving engine and spinning rear tires across shop floor.I complained to front desk.Went Outside Noted They did not replace Chrome metal tire valve caps.Back to front desk to 3 techs down hall laughing about my complaint & missing caps ;They replaced with plastic chrome caps. NEVER AGAIN!!!!!!!!!Doug

I’ve known many mechanics over 60+ years of driving cars. Since living in Charlottesville for 20 years, I’ve been to a number of independent mechanics as well as the local dealerships. When you have a car under warranty (bumper to bumper) or you just have money to burn, then you can just keep doing what you’re doing. But if you’re on a budget and you want an honest mechanic with real integrity who just wants to charge a fair price for excellent work, I don’t know anyone else in town that fits that bill. There likely is another mechanic like Jimmy (along with his crew), but I haven’t heard of them. I recommend Jimmy to everyone, when the opportunity arises. Not that Jim needs anymore word of mouth marketing. I don’t think there are any downturns in an economy that will effect his business because when times are tough people go to those people they know they can trust. He’s been working on four different vehicles for more than ten years. I trust Jimmy.