Import & Domestic Service & Repair • Import Service & Repair • Tune-ups & Oil Changes • Factory Scheduled Service - 30K, 60K, 90K • Tires - Mounting, Balancing & Flat Repair • Tire Sales & Service • Complete Engine Performance Check • Engine Repair & Replacement • Engine Diagnosis & Repair • Transmission Service & Repair • Automatic Transmission Rebuilding • Clutch Replacement • Computerized Diagnostics • Onboard Computer Diagnostics • Air Conditioning Service & Repair • Electrical System Diagnosis & Repair • Brake System Service & Repair • Suspension Inspection & Repair • Cooling System Service & Repair • Fuel Injection Service • Pre-Purchase Inspections • Maintenance Inspections • Safety Inspections • Muffler Service & Repair • State Inspection • Emission Service & Repair • Emission & Safety Inspections • Alignment & Suspension • Discount for Fleet Service • Power Window & Door Lock Repairs • CV Axle & Boot Replacement • Battery & Charging System Diagnostics • Exhaust Welding & Replacement • Federal D.O.T. Inspections • Major and Minor Body Work • Rear Axle/Differential Repair • Shocks and Struts

Surratt Tire and Auto Center Reviews

5
Automotive repairs
January 19, 2015 | Jessica | Visited, over a year
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As a woman I was concerned where to take my vehicle to. I stopped by this shop to have my vehicle looked at for possible transmission problems. I was greeted by two ladies upon arriving and was pleasantly surprised by how friendly and helpful they were. After a little while the owner came out to discuss my vehicle issues. He was nice and went over options and prices with me. I was VERY happy to find out that it was not my transmission after all! They repaired my car and it runs great! No more issues at all. I have to say that I would recommend this shop. I will definitely be going back to have my car service there. 
You guys ROCK...you get an A+++++ from me!
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As a woman I was concerned where to take my vehicle to. I stopped by this shop to have my vehicle looked at for possible transmission problems. I was greeted by two ladies upon arriving and was pleasantly surprised by how friendly and helpful they were. After a little while the owner came out to discuss my vehicle issues. He was nice and went over options and prices with me. I was VERY happy to find out that it was not my transmission after all! They repaired my car and it runs great! No more issues at all. I have to say that I would recommend this shop. I will definitely be going back to have my car service there. You guys ROCK...you get an A+++++ from me!
1
fill up manual transmission fluid
September 26, 2014 | Benny | Visited, over a year
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My car (02 kia spectra) was having transmission problems a few miles out of Staunton, va, so I googled some repair shops in the area to have it checked out. I saw that a couple of reviews said that Surratt Tire was a good deal...boy were they wrong. I was told that to fully diagnose the problem they would have to open my tranny up, costing 300 to do so, which I said no to. I asked the front desk person (Brown haired guy with glasses, if they could just fill my tranny up with gear oil and let the car run so that I could see how fast it leaks out, to which I was told that it wasn't possible. I went around to the side of the shop and after letting my hometown mechanic (Brothers Automotive) talk with the mechanic who had my car, I was told that it would be fine to do as I asked. I watched the mechanic put my car on the lift, take a plastic shield, held by four easily accessible screws, off, then unscrew the full plug for my tranny. The mechanic then put a couple of bottles of cheap Autozone Coastal brand gear oil (5.99 a bottle) in my car, turn it on and put it in gear, then let it run for ten minutes. Fluid didn't pour out, so I advised the mechanic that was good enough. I went to the front to get my bill, funding that I was charged 85 for labor and 12.99 x5 bottles for gear oil (I watched the autozone delivery driver bring in 4 bottles of gear oil). Beware and go elsewhere, find a more honest repair shop. Avoid this one if you don't want to be overcharged on time and cheap materials bought at autozone.
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My car (02 kia spectra) was having transmission problems a few miles out of Staunton, va, so I googled some repair shops in the area to have it checked out. I saw that a couple of reviews said that Surratt Tire was a good deal...boy were they wrong. I was told that to fully diagnose the problem they would have to open my tranny up, costing 300 to do so, which I said no to. I asked the front desk person (Brown haired guy with glasses, if they could just fill my tranny up with gear oil and let the car run so that I could see how fast it leaks out, to which I was told that it wasn't possible. I went around to the side of the shop and after letting my hometown mechanic (Brothers Automotive) talk with the mechanic who had my car, I was told that it would be fine to do as I asked. I watched the mechanic put my car on the lift, take a plastic shield, held by four easily accessible screws, off, then unscrew the full plug for my tranny. The mechanic then put a couple of bottles of cheap Autozone Coastal brand gear oil (5.99 a bottle) in my car, turn it on and put it in gear, then let it run for ten minutes. Fluid didn't pour out, so I advised the mechanic that was good enough. I went to the front to get my bill, funding that I was charged 85 for labor and 12.99 x5 bottles for gear oil (I watched the autozone delivery driver bring in 4 bottles of gear oil). Beware and go elsewhere, find a more honest repair shop. Avoid this one if you don't want to be overcharged on time and cheap materials bought at autozone.