Mufflers repair service near Highland Springs, VA

I had a great experience at Ms Tuffy. I called and explained my situation and they were helpful from the beginning. Mike kept me up to date with what was going on with my car and when there were additional problems, he offered a loaner car for me to use. I am very impressed with the professionalism of the manager and the entire staff and the work they do. I will definitely recommend Ms Tuffy to everyone I know and if the need arises, will be a repeat customer.

To the former Complete employee who reached out to me, I misplaced your number. Please contact me ASAP, they've made a change. Thanks!

Poor installation caused wheelbearing to go bad within 6 months. Took 5 days to finish the job. Broke ABS sensor, tried to fix it by keeping the vehicle for 4 more days. Still not fixed as I am now driving with ABS lights on. Now the wheelbearing failing again!! I have driven the vehicle roughly around 3000-4000 miles mostly highway mileage. I am being told parts could malfunction, does this mean they put low quality parts and charge me an arm and leg for it.

BUYERS BEWARE... As a former employee I noticed that the price mark up is ripping both areas off. For example they pay $18.99 for brake pads and you get charged $79.99 minimum, they pay $25.00 for brake rotors and you get charged $119.00 on the average. I've witnessed alot of wrong doing while working as a so called manager for this company. I feel for customers such as Ms. Shaw who came in to have her door fixed on her mini van and was charged $119.00 for diagnostics and was given a quote for $1800.00 only to get the problem fixed somewhere else for $6.00...but to make it worse the owner promised to refund her the diagnostic charge and then jerked her out of it. Instructing everyone to blow her off if she called. I can honestly say that I have NEVER experienced such robbery in all of the years I've been in the automotive industry. GOOD LUCK TO YOU IF YOU GO THERE!!! SIGNED A former employee.

This dirtbag Mike Morris ripped me off by selling me a car with several thousand dollars worth of repairs needed to get it roadworthy. He told me when he sold it to me he had "Fixed it up." He's apretty good liar and it's obvious he does it a lot. He misrepresented the car sale to me and within two weeks it was undrivable. I had to junk it. If you don't want someone stealing your money then I suggest leaving these jerks alone, they will rip you off and not blink an eye.

We brought our 2001 Acura to this shop back in September. We were on our way to DC from Raleigh, NC when our car started to run a little rough. We took it here because it was right off the highway and wanted someone to look at the car before we went on our way. We had to leave the car there because we had an appointment in DC., and it wasn't fixed. We received a call that evening saying that we needed a tune up, 2 ignition coil packs, and a recommendation to do each coil pack for approximately $900. We decided to only have the 2 that were broken repaired for a total of $524.89. The next day, they called and said the car was running beautifully. We made it back to Raleigh, where 3 days later, the car stopped running. We took it to an actual Acura mechanic, where we found out that the spark plug port on the head of the engine was stripped by the meineke mechanic. Now, we needed a new head to the engine. We called Meineke. They said to fax estimates. We did. We waited and waited and waited some more. We heard nothing. We left 7 voicemails with the owner of the shop and heard nothing. We filed a complaint with the better business bureau and Meineke Corporate. This is where the story gets interesting. Meineke management weaved a web of complete and utter lies to the better business bureau and Meineke Management all while still refusing to contact us. This shop is owned by rude and disrespectful people who will only rip you off. Needless to say, VISA sided with us and the money we paid to Meineke was placed back in our account. Do NOT take your car to the Meinke on Parham Road in Richmond, VA.

They overcharge people. I took in my car for inspection and they found so many issues … needless to say NOT necessary for inspection … I ended up paying $845! I will never return!

For over 35 years, Precision Tune Auto Care has offered value and convenience, providing professional car care and repair backed up by a best-in-class nationwide warranty. We know your time is valuable and convenience is important that's why no appointment is necessary and most of our services can be completed while you wait. From factory scheduled maintenance to major repairs for autos, SUVs, Minivans and Hybrids, count on us for complete car care...bumper to bumper. We love being part of your community. Visit one of our modern, comfortable facilities where our certified technicians will help keep your vehicle safe & reliable on the road. Convenient, affordable, dependable; We are car experts, Tuned In To You.

I was very happy with the experience.

I want to take the time to say thank you for the outstanding customer service and prompt service with installing my starter. Travis and Mitch took the time to go over the installation process and also found the best price on my starter. I highly recommend C&G mobile automotive repair. Thank you for putting me back on the road! Melanee Dowdye

At Sportsman Motors, we offer the best one-on-one customer service and the best value in Chesterfield County and the greater Richmond, VA Area - Our goal is providing our customers quality vehicles, quality service, and a reason to always return to us for your next vehicle purchase! Our auto dealership specializes in used Trucks, SUV's, Jeeps and 4 wheel drive vehicles. With over 25 years experience, our friendly staff know just what our customers expect and need. Other dealers like to hide the "decision man" behind a glass wall and play the "I'll see what my boss says" game. At Sportsman Motors, our owners actually greet people with a friendly smile and handshake that gives people the confidence in knowing they are going to get a quality vehicle for an AFFORDABLE price.

So, this review is going to be a long one because it is a long story. I want people to know though. I took my car to get a State Inspection and an oil change. I had never been there before, but I though I would try it. Well, after waiting a normal amount of time I am told that my car needs two things to pass inspection. A transmission mount and a license plate bulb. I was told the transmission mount was broken, but that they did not have one. So, he said that he would call their warehouses to find one. He was unable to find one and said it would have to be ordered, so I told him I would try to find one myself and call him back if I couldn't. Well, I couldn't find it either except by ordering, so I just called him and told him to order it. This all happened on a Saturday. He promised me that they would have the part by Monday, so I said I would be there Wednesday morning to have the repair done. So, I drive up there Wednesday and walk in to get it repaired. I am then told that they have not received the part yet and that I will receive a call when they do. So, as I'm getting ready to leave I run into the man who I talked with Saturday. He then checks and tells me that what happened was they ordered the part, but the warehouse didn't do their job and order it. He says they might have it tomorrow. So, Saturday (a week later) I call them again and am told that they still don't have it. This time they tell me the warehouse dropped the ball and didn't inform them that the part wasn't available in the aftermarket world and that it would have to be ordered from the dealer. He then promises me that it is verified they will have it Tuesday and to bring in my car Wednesday ( a week and a half later from the first visit). So, I go in Wednesday (today) and they go ahead and pull it in and put it on a lift. I am then told that they received the wrong part. My car is a manual transmission, but they had received a mount for an automatic transmission. He tells me though that he ordered a backup with the dealership just in case this happened, but he won't have it until this afternoon. So, I have left my car their with them and await a phone call saying it is ready to go. I will update on what happens. So, as far as I'm concerned this is beyond unacceptable. Today is strike three. I'm extremely patient and had just wrote this off as an odd one time incident, but not now. This place seems incompetent and unable to simply obtain a part. The only reason I'm still having them do it is to get done today. If I get it done somewhere else they'll have to order it as well and there is no telling how that will go. Couldn't go worse than this though. So, if they don't get it fixed today, they can just forget and I'll go through the headache of taking it somewhere else. Either way, I'm never going back to Meineke. NEVER! I ALSO GIVE YOU A WARNING! STAY AWAY FROM THIS PLACE!

I came in without an appointment because my brakes were squeeling and Doug, the store manager, got me in and did a thorough brake inspection on my car. He brought me into the shop and showed me that how bad my pads had worn and it had taken a toll on my rotors. I am very appreciative not only for the great work that was done but, for how respectful all of them were to me! Thank you guys!!