Complete Automotive of Richmond Logo

Complete Automotive of Richmond

5.0(24)

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7:00 AM - 6:00 PM

Auto Service Excellence (ASE) certification

Contacts

(804) 935-2886Direct Call
https://completeautomotiveofrichmond.comGo to Website
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11006 W Broad St, Richmond, VA 23060 Get Directions

About us

Services offered

Oil Change,

AC and Heating Repair,

Alignment,

Makes this shop works with

Acura,

Audi,

BMW,

Business hours

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Payment options

Cash, Check, Credit Card, Debit Card

Meet the Technician

Tim

Tim

Owner


Certifications

Auto Service Excellence (ASE) certification

Specialities

Welcome to Complete Automotive of Richmond in Glen Allen, VA. President Tim Hopkins sums up our mission, "To provide the customer with fast, friendly, honest, competitively priced automotive repairs and major brand tires for all import and domestic automobiles and light trucks." Whether your needs are as simple as factory scheduled maintenance or a little more complicated like engine replacement, Complete Automotive of Richmond is here to serve your automotive needs. We offer a full line of automotive repair and services for import and domestic automobile's and light trucks. We also offer a full line of competitively priced tires from the industry's leading brands like Goodyear, Dunlop, Kelly.

Photos and videos

Reviews

Submit your review

Overall rating

5.0

Overall rating based on 24 reviews

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24 reviews for Complete Automotive of Richmond

Anonymous

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October 12, 2018 at 8:48 PM

front end work

To the former Complete employee who reached out to me, I misplaced your number. Please contact me ASAP, they've made a change. Thanks!

Anonymous

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July 3, 2018 at 7:44 PM

Service Provided

Great customer service and very thorough work!

Anonymous

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July 3, 2018 at 10:56 AM

Service Provided

Great job as usual by the Complete Automotive team! If your car is broken bring it here - always a great job.

Anonymous

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July 3, 2018 at 10:28 AM

Service Provided

During the inspection a leaking thermostat housing and a loose front end part were found. Repairs were done quickly and correctly. Been taking our cars there for years and will continue to do so. Always good customer service.

Anonymous

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June 28, 2018 at 10:35 AM

Service Provided

Thomas Seeley was so amazing! I got there right in the morning and he got my car state inspected and up to par, then gave me an idea of what they needed to fix to get the engine light to go off. Once we established that, he thoroughly explained (and pointed to things in the car) to show me what he thought needed to get done BEFORE making me pay for a diagnostic. Then he gave me the option to do one to confirm it so he can do the work, which I did. Within an hour and a half, he had not only correctly identified and confirmed the issue, but fixed it! So wonderful. I love that he came out and gave me periodic updates too.

Anonymous

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June 28, 2018 at 7:53 AM

Service Provided

AC was blowing warm air and required evacuation and recharge. Service was performed at less than half the cost of other facilities. Now I have cold air blowing and would totally recommend their services.

Anonymous

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June 19, 2018 at 7:01 PM

Service Provided

I have always had great service and customer care when it comes to Complete Automotive. It's why I go back!

Anonymous

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June 19, 2018 at 11:10 AM

Service Provided

Great attitude from the people that helped us out. Got the car back in a good amount of time and everything works as expected.

Anonymous

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June 19, 2018 at 9:59 AM

Service Provided

Thanks for a great job

Anonymous

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June 19, 2018 at 8:46 AM

Service Provided

Great job, they fit me in asap. Thanks!

Anonymous

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May 29, 2018 at 7:51 PM

Service Provided

State Inspection - emissions diagnostics and repair. Terry is very nice!

Anonymous

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May 29, 2018 at 10:18 AM

Service Provided

Tim & his staff provide excellent service in all aspects of auto repair. You wont find a more friendly or professional crew in all of Richmond. Want a job done right by an honest shop at a fair price - find your way here.

Anonymous

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May 29, 2018 at 6:50 AM

Service Provided

As usual

Anonymous

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May 22, 2018 at 8:58 AM

Service Provided

Look, I'm sure I could have shopped around for cheaper break repairs and the other repairs that needed to happen for my car. But, in short, I trust you guys. Because of how you all have treated me in the past I didn't blink twice when you told me what needed to be done. As long as I live in Richmond I'll use you guys. I recommend you to any one who need car work, and I will continue to do so. You all have earned my trust which can be super hard to find with auto repair. Great job!

Anonymous

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May 15, 2018 at 9:36 AM

Service Provided

All good. Thanks!

Anonymous

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May 8, 2018 at 11:34 AM

Service Provided

Great job, love this place!

Anonymous

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May 8, 2018 at 8:20 AM

Service Provided

Ryan is a very pleasant and knowledgeable person to deal with at Complete Auto Service.

Anonymous

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May 7, 2018 at 9:40 PM

Service Provided

Na

Anonymous

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May 7, 2018 at 8:57 PM

Service Provided

Great

Anonymous

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May 1, 2018 at 1:23 PM

Service Provided

Pleasant, fast service!

Anonymous

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May 1, 2018 at 11:49 AM

Service Provided

They got us in quickly, ordered the part ahead of time, and gave us a good price. Thanks!

Anonymous

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May 1, 2018 at 7:52 AM

Service Provided

Love you guys!

Anonymous

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March 21, 2018 at 1:06 PM

Knowledgeable Staff

The service writers are very knowledgeable about what is needed and able to explain why. The shop is very clean and comfortable. They offer a nice size waiting room and a room for children to play. The bathrooms were very clean as well. I highly suggest CA to everyone. Adam, Thomas, Brian and Dennis thank you for taking care of my Audi Q7. Julie Parker

Anonymous

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March 21, 2018 at 1:05 PM

Wonderful Experience

Generous, light-hearted, compassionate and authentic... I would drive from VB to have my car worked on by their fine ladies and gentlemen. What a wonderful experience when we hit a trailer hitch on our road trip to the mountains and ended up with two flat tires with a German Shepherd/Chow in the backseat, they offered a bowl of water and a quiet place to decompress - Thank you from the bottom of my heart for keeping our backpacking adventure on track, we couldn't have done it without each of you! Abby Wojcik