Bmw service near Mechanicsville, VA

I had a great experience at Ms Tuffy. I called and explained my situation and they were helpful from the beginning. Mike kept me up to date with what was going on with my car and when there were additional problems, he offered a loaner car for me to use. I am very impressed with the professionalism of the manager and the entire staff and the work they do. I will definitely recommend Ms Tuffy to everyone I know and if the need arises, will be a repeat customer.

To the former Complete employee who reached out to me, I misplaced your number. Please contact me ASAP, they've made a change. Thanks!

The knowledge and quality of service was great. Person at front desk always lacks a bit of professionalism and the reception area is always a mess, but I still recommend Delta V and prefer it over a VW dealership

Poor installation caused wheelbearing to go bad within 6 months. Took 5 days to finish the job. Broke ABS sensor, tried to fix it by keeping the vehicle for 4 more days. Still not fixed as I am now driving with ABS lights on. Now the wheelbearing failing again!! I have driven the vehicle roughly around 3000-4000 miles mostly highway mileage. I am being told parts could malfunction, does this mean they put low quality parts and charge me an arm and leg for it.

BUYERS BEWARE... As a former employee I noticed that the price mark up is ripping both areas off. For example they pay $18.99 for brake pads and you get charged $79.99 minimum, they pay $25.00 for brake rotors and you get charged $119.00 on the average. I've witnessed alot of wrong doing while working as a so called manager for this company. I feel for customers such as Ms. Shaw who came in to have her door fixed on her mini van and was charged $119.00 for diagnostics and was given a quote for $1800.00 only to get the problem fixed somewhere else for $6.00...but to make it worse the owner promised to refund her the diagnostic charge and then jerked her out of it. Instructing everyone to blow her off if she called. I can honestly say that I have NEVER experienced such robbery in all of the years I've been in the automotive industry. GOOD LUCK TO YOU IF YOU GO THERE!!! SIGNED A former employee.

My am fm cd radio died in my 2004 Silverado. They quoted me $275 to repair it and it would take about 4 hours. To remove fix and reinstall. They have a nice waiting room so I opted to wait and read a book. I was surprised me when 30 minutes later they pulled the truck out front. The tech said a slice had come lose in the power wire where a cb radio was hooked up. Charged me $40 and I was on my way!. Great folks and honest too.

Owner threatened a latinx woman over a matter that could have calmly been discussed. Maybe it's racism, maybe it's not, his motivation for being rude is not clear it can only be contemplated. Regardless, I'm not going to try and find out.

This is not a company anyone should patronize. They were contracted to locate a BMW for my wife and they burned her thoroughly. He completely misrepresented the vehicle and overcharged by $10,000.00. Since he was contracted to locate the vehicle, he demanded full payment prior to delivery.He then delivered it to a trusting female customer in the dark and dirty which prevented an inspection.Conventiently, he was literally waiting to catch a flight upon delivery.Post delivery inspection revealed suspension had a bent front strut indicating collision damage.This vehicle cannot be properly aligned without strut replacement. Most likely, he bought the vehicle in a wrecked condition. It had a check engine and lighting warning light son that traced back to emission malfunctions, faulty brake lights and it required an immediate clutch replacement. Although relatively new, it failed Virginia emissions testing.The vehicle had collective shoddy body repairs through out. Noteworthy, he delivered it after he'd put over 1800 miles on it for his personal use.The vehicle issues were discovered after he'd been paid and caught the first flight out of town. If you choose to do business with this company, you'd be foolish, and prepare to be cheated. Every stereotype of used car salesmen apply here. He is dishonest and will take any measures necessary to get your money.

For over 35 years, Precision Tune Auto Care has offered value and convenience, providing professional car care and repair backed up by a best-in-class nationwide warranty. We know your time is valuable and convenience is important that's why no appointment is necessary and most of our services can be completed while you wait. From factory scheduled maintenance to major repairs for autos, SUVs, Minivans and Hybrids, count on us for complete car care...bumper to bumper. We love being part of your community. Visit one of our modern, comfortable facilities where our certified technicians will help keep your vehicle safe & reliable on the road. Convenient, affordable, dependable; We are car experts, Tuned In To You.

We are a privately owned and operated company that provides advanced Auto Detailing. We take pride in being one of Richmond’s highest quality / best value, detailing services. Our complete detail shop on wheels will come to your home or workplace. Our mobile rig is completely self- contained with soft -water, electricity, and even our own shade!

All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.