This is one of my favorite places in Lake Ridge. Today Adam helped pro... read more This is one of my favorite places in Lake Ridge. Today Adam helped prove why. He repaired my hopeless WHEELBARROW TIRE in less than 20 minutes! I am back in home yard business and Lake Ridge Auto has come through once again!!! Love this place!!! Mary N. Occoquan, VA
These guys are awesome. They don't try to sell you things you don't n... read more These guys are awesome. They don't try to sell you things you don't need. There shop rates are lower, and they take time to explain what does and what does not need repairs. I have been very pleased with their work, integrity, and their advice. They really have done a lot to demonstrate I can trust them to take good care of my cars, without recommending unnecessary repairs. They recently added emissions and safety inspections. They also sold me tires. I'm so grateful, because unlike Costco, they take care of anything that might impact tire wear. You'll be glad that you now have someone to call your mechanic.
I have taken my 02 Passat to them a couple of times for repairs and ha... read more I have taken my 02 Passat to them a couple of times for repairs and have received good service both over the phone and in person. The repairs I had done were done professionally and I was always happy with the work. Most recently I had to have them remove the factory stereo so I could remove sub woofer wires, as I was trading it in, and Charlie came out and took care of it for me at no cost. I understand that with the right tools it is an easy task but he still came out and did it with a smile on his face. If I find myself with another VW or any of the German cars I will definitely take it back to them as needed.