Brake repair service near Ashland, VA

I had a great experience at Ms Tuffy. I called and explained my situation and they were helpful from the beginning. Mike kept me up to date with what was going on with my car and when there were additional problems, he offered a loaner car for me to use. I am very impressed with the professionalism of the manager and the entire staff and the work they do. I will definitely recommend Ms Tuffy to everyone I know and if the need arises, will be a repeat customer.

A++++++++++++++++++ Auto Service

Great service by John at the store. A little delay out in the shop but John stayed on top of it. Very good pricing on the tires I bought. Really nice experience. Store could use a better parking area...very crowded for customers to get in move around the lot.

To the former Complete employee who reached out to me, I misplaced your number. Please contact me ASAP, they've made a change. Thanks!

The knowledge and quality of service was great. Person at front desk always lacks a bit of professionalism and the reception area is always a mess, but I still recommend Delta V and prefer it over a VW dealership

Poor installation caused wheelbearing to go bad within 6 months. Took 5 days to finish the job. Broke ABS sensor, tried to fix it by keeping the vehicle for 4 more days. Still not fixed as I am now driving with ABS lights on. Now the wheelbearing failing again!! I have driven the vehicle roughly around 3000-4000 miles mostly highway mileage. I am being told parts could malfunction, does this mean they put low quality parts and charge me an arm and leg for it.

Stay away from here. Buyer beware. Shady AF POS here. Man misrepresents himself as private dealer on Craigslist. List purchase price for under what you pay for it on legal paperwork, will not work with you once money is in hand. Asked for refund and was told it was spent on "medical bills" and claims to have bad heart. I hope he actually is telling the truth about his heart and I hope it hurts - so he knows what every customer who was foolish enough to buy a car from his crooked establishment feels. Go anywhere else, you will regret this place. Freedy and Jack belong in a jail cell not a "dealership".

BUYERS BEWARE... As a former employee I noticed that the price mark up is ripping both areas off. For example they pay $18.99 for brake pads and you get charged $79.99 minimum, they pay $25.00 for brake rotors and you get charged $119.00 on the average. I've witnessed alot of wrong doing while working as a so called manager for this company. I feel for customers such as Ms. Shaw who came in to have her door fixed on her mini van and was charged $119.00 for diagnostics and was given a quote for $1800.00 only to get the problem fixed somewhere else for $6.00...but to make it worse the owner promised to refund her the diagnostic charge and then jerked her out of it. Instructing everyone to blow her off if she called. I can honestly say that I have NEVER experienced such robbery in all of the years I've been in the automotive industry. GOOD LUCK TO YOU IF YOU GO THERE!!! SIGNED A former employee.

This dirtbag Mike Morris ripped me off by selling me a car with several thousand dollars worth of repairs needed to get it roadworthy. He told me when he sold it to me he had "Fixed it up." He's apretty good liar and it's obvious he does it a lot. He misrepresented the car sale to me and within two weeks it was undrivable. I had to junk it. If you don't want someone stealing your money then I suggest leaving these jerks alone, they will rip you off and not blink an eye.

We brought our 2001 Acura to this shop back in September. We were on our way to DC from Raleigh, NC when our car started to run a little rough. We took it here because it was right off the highway and wanted someone to look at the car before we went on our way. We had to leave the car there because we had an appointment in DC., and it wasn't fixed. We received a call that evening saying that we needed a tune up, 2 ignition coil packs, and a recommendation to do each coil pack for approximately $900. We decided to only have the 2 that were broken repaired for a total of $524.89. The next day, they called and said the car was running beautifully. We made it back to Raleigh, where 3 days later, the car stopped running. We took it to an actual Acura mechanic, where we found out that the spark plug port on the head of the engine was stripped by the meineke mechanic. Now, we needed a new head to the engine. We called Meineke. They said to fax estimates. We did. We waited and waited and waited some more. We heard nothing. We left 7 voicemails with the owner of the shop and heard nothing. We filed a complaint with the better business bureau and Meineke Corporate. This is where the story gets interesting. Meineke management weaved a web of complete and utter lies to the better business bureau and Meineke Management all while still refusing to contact us. This shop is owned by rude and disrespectful people who will only rip you off. Needless to say, VISA sided with us and the money we paid to Meineke was placed back in our account. Do NOT take your car to the Meinke on Parham Road in Richmond, VA.

Absolutely horrible customer service. I bought 4 tires for $500 and thy apart halfway through the warranty period. The manager refused to honor the warranty because he said they had tread life remaining. I read the warranty to him concerning the "prorated" reimbursement due to defects. He said he could see the defects but couldn't process a refund because the computer wouldn't accept it because there was still tread remaining. So I asked if I needed to bring them in bald for him to honor the warranty and he said they would have to be 2/32nds deep. That's not even passable by State Inspection standards I told him and he said, "that's our policy". Buyer beware.

Yet another vehicle repair location you can't trust. Call for a price quote for two new rear breaks. Was told $158. Sounded good, so I made an appointment. When I came in the price raised to $256. Then they came back to say the front breaks needed to be repaired also. Unless in two days my front breaks went from ok to bad they are just trying to get money out of me. Another shop I actually trust had said the front breaks were ok but the back needed to be replaced. After I told her no, just replace the back ones she said "fine, wreck your front wheels". She walks out of the waiting room, the door doesn't even close and she comes back and says something about the rooters on the back also needed to be replaced. And she wouldn't let me drive out of here with rooters like that. And that would cost an additional > $100. So what was supposed to cost $158 is now going to be over $380. And they are pushing for over $620 This place is shady. You can NOT trust them.

This Place is a total rip off.. they use their state inspection license to rip people off. If you do the work your self they get upset. they even loosen bolts under my car so it would need to be repaired. on the first inspection they said the right front wheel bearing was bad, on the re inspection it was the left front wheel bearing, when I took my van to them the second time it did not make any noise a mile away my front end was clunk clunk clunk all the way home I found that they had loosened my front hub so it wobbled around and I had to replace the bearing. the first inspection said the sway bar links were bad both sides, I replaced both, on re inspection they said the left front sway bar link was bad, I had just replaced it brand new, when I looked yeap they had loosened the bolts on that too to create more damage to my car... these are the worst , they will rip you off , I should have saw it coming when I first left my van there I gave them a new lug nut because I was missing on and they said it would be 99.00 to put it on.. Yeah Right STAY AWAY FROM THESE GUYS!

They did do a wonderful job on my car how ever he is very unprofessional with the time that it should be finished in paperwork also DO NOT trust him with any money he will charge you more then what the job really is. Just be mindful when working with him because he is a fraud!!!!

Welcome to Elliott Tire and Auto Service, a full service auto care facility dedicated to providing you with the best customer experience possible. From routine repair and maintenance to customer education and vehicle buying assistance, we pride ourselves in ensuring you are happy and satisfied with your Elliott Tire experience. We perform breakdown repair and maintenance on all makes of import and domestic vehicles. We are authorized dealers of General and Yokohama tires, which allows us to bring you top quality products at competitive prices. We stand solidly behind all work performed on your vehicle for your piece of mind. Vehicles are getting more and more complicated each and every year, so we ensure customer education is our top goal. You will never go home without knowing exactly why a service was performed on your vehicle. As part of our customer experience we offer a comfortable waiting area with free wireless internet access as well as a desktop computer for your use free of charge. If you would rather not wait, we also offer a complimentary shuttle service anywhere within 5 miles of our facility. We strive daily to make sure we offer the best services you can afford and a customer experience that keeps you coming back. We look forward to seeing you and servicing you in all your future automotive needs. With a warehouse of over 300,000 tires in stock, we are confident we have the right tire to keep your vehicle running safely and smoothly.