Brake repair service near North Chesterfield, VA

Welcome to Elliott Tire and Auto Service, a full service auto care facility dedicated to providing you with the best customer experience possible. From routine repair and maintenance to customer education and vehicle buying assistance, we pride ourselves in ensuring you are happy and satisfied with your Elliott Tire experience. We perform breakdown repair and maintenance on all makes of import and domestic vehicles. We are authorized dealers of General and Yokohama tires, which allows us to bring you top quality products at competitive prices. We stand solidly behind all work performed on your vehicle for your piece of mind. Vehicles are getting more and more complicated each and every year, so we ensure customer education is our top goal. You will never go home without knowing exactly why a service was performed on your vehicle. As part of our customer experience we offer a comfortable waiting area with free wireless internet access as well as a desktop computer for your use free of charge. If you would rather not wait, we also offer a complimentary shuttle service anywhere within 5 miles of our facility. We strive daily to make sure we offer the best services you can afford and a customer experience that keeps you coming back. We look forward to seeing you and servicing you in all your future automotive needs. With a warehouse of over 300,000 tires in stock, we are confident we have the right tire to keep your vehicle running safely and smoothly.

So, this review is going to be a long one because it is a long story. I want people to know though. I took my car to get a State Inspection and an oil change. I had never been there before, but I though I would try it. Well, after waiting a normal amount of time I am told that my car needs two things to pass inspection. A transmission mount and a license plate bulb. I was told the transmission mount was broken, but that they did not have one. So, he said that he would call their warehouses to find one. He was unable to find one and said it would have to be ordered, so I told him I would try to find one myself and call him back if I couldn't. Well, I couldn't find it either except by ordering, so I just called him and told him to order it. This all happened on a Saturday. He promised me that they would have the part by Monday, so I said I would be there Wednesday morning to have the repair done. So, I drive up there Wednesday and walk in to get it repaired. I am then told that they have not received the part yet and that I will receive a call when they do. So, as I'm getting ready to leave I run into the man who I talked with Saturday. He then checks and tells me that what happened was they ordered the part, but the warehouse didn't do their job and order it. He says they might have it tomorrow. So, Saturday (a week later) I call them again and am told that they still don't have it. This time they tell me the warehouse dropped the ball and didn't inform them that the part wasn't available in the aftermarket world and that it would have to be ordered from the dealer. He then promises me that it is verified they will have it Tuesday and to bring in my car Wednesday ( a week and a half later from the first visit). So, I go in Wednesday (today) and they go ahead and pull it in and put it on a lift. I am then told that they received the wrong part. My car is a manual transmission, but they had received a mount for an automatic transmission. He tells me though that he ordered a backup with the dealership just in case this happened, but he won't have it until this afternoon. So, I have left my car their with them and await a phone call saying it is ready to go. I will update on what happens. So, as far as I'm concerned this is beyond unacceptable. Today is strike three. I'm extremely patient and had just wrote this off as an odd one time incident, but not now. This place seems incompetent and unable to simply obtain a part. The only reason I'm still having them do it is to get done today. If I get it done somewhere else they'll have to order it as well and there is no telling how that will go. Couldn't go worse than this though. So, if they don't get it fixed today, they can just forget and I'll go through the headache of taking it somewhere else. Either way, I'm never going back to Meineke. NEVER! I ALSO GIVE YOU A WARNING! STAY AWAY FROM THIS PLACE!

At Sportsman Motors, we offer the best one-on-one customer service and the best value in Chesterfield County and the greater Richmond, VA Area - Our goal is providing our customers quality vehicles, quality service, and a reason to always return to us for your next vehicle purchase! Our auto dealership specializes in used Trucks, SUV's, Jeeps and 4 wheel drive vehicles. With over 25 years experience, our friendly staff know just what our customers expect and need. Other dealers like to hide the "decision man" behind a glass wall and play the "I'll see what my boss says" game. At Sportsman Motors, our owners actually greet people with a friendly smile and handshake that gives people the confidence in knowing they are going to get a quality vehicle for an AFFORDABLE price.

Great service great work had my oil changed and a state inspection done. I wish more places were like this. They provided free coffee as I waited. I will definitely take my car back to them Joshua

Jason and Mike are top notch mechanics! Only shop I trust with my family vehicles. 100% satisfaction guaranteed by this duo!

My son took his car to them he had a heater core issue. They agreed to replace to core and fix the leak. They next day we had a major antifreeze leak inside the car and underneath the hood. Had to take the car to another shop. Midlothian Village Shell never replaced the core. I called and they said the would not stand by there work ! Very dishonest