Tire repair service near Portsmouth, VA

I want to rave about such a wonderful business! I stopped on my way to work this AM for gasoline for my car. I dread pumping gas before work because I have spilled it on my pant leg in the past. Anyhow when I pulled into the station an attendant quickly rushed out and asked to pump my gas. While the gas pumped he cleaned my windows and even asked if I needed additional services. When I offered to tip the man he said no, all women deserve this kind of service! I will always get gas from them! I recommend everyone do the same!

I've been a regular customer for fuel purchases for many years. For State vehicle inspections I've used someone else for over twenty years, but the owner retired so I decided to try Skymart (formerly known as Raceco). First I checked to see If I could find reviews and this site is one of a few I found. The BBB site gives it and F, they did not return a call to the BBB whenit inquired about a complaint. Several, actually the majority of the reviews/ratings were very poor/low, however there are also some very positive reviews and ratings. I and noticed that many of the poor reviews seemed to involve the service manager and communication. Feeling kind of lazy and not wanting to search to hard for an Inspection Station I decided to use Skymart with caution. First I called and spoke to a the service manager, I confirmed that they were doing inspections and that I would arrive well before their 4pm cut off. I also checked to see how busy and was told they should be able to get me done pretty quickly. When I arrived I parked first and went inside to meet the manager. I asked if she was the person i had spoken with about inspections and she said she was. She told me there was one car ahead of me. She had me fill out a form and in about 20 minutes or so the mechanic came into the waiting room to collect my form. We spoke briefly about my vehicle. He told me the inspection would take about 30 minutes and then he went out and pulled my truck in. About 30 minutes later I was leaving. The service was very good. I did observe that the manager has a very abrupt way of answering questions and responding to customers. I would say that in my case establishing good communication with her and the mechanic was key to a happy conclusion. I gave them 4 out of 5 stars because there was no warm and fussy from the manager, more of a take it or leave it attitude. I can see why there are so many low ratings.

Nice, friendly guys. They know what they're doing. Prices are way below competitors. They even work on motorcycles, so when my husband needs them, they'll be there.

This repair shop not only targeted me as a woman, they targeted me as a military black woman. They fraudulently charged me for repairs not rendered and used intimidation tactics to keep my vehicle. I had to call the police to deal with the belligerent owner who was also very belligerent towards the police. Additionally, they kept my car and refused my payment method because they were upset that I questioned all of the charges. They had my vehicle for more than 6 weeks, with no calls for updates. They stated that they didn't have my number. The tried to add a $400 charge after they said my car was ready for pickup and I had to bring my significant other to the shop to investigate and found out that what they were trying to charge me was not needed and provided them training and the part so that they car can be repaired. Finally, due to me questioning them and they belittling me they decided to increase the cost by $200 just because.

Todd brought my Z back to life. They also do business with a personal touch and this will be my service center from now own.

The work was done efficiently and at a minimal cost. It's not necessary to take a car or truck to the dealer. Any parts can be ordered by any mechanic, but not just any mechanic knows electrical systems like Mike Hartman does. He has been working on my family's vehicles for years. He is the best mechanic on the peninsula.