Auto inspection service near Richmond, VA

Poor installation caused wheelbearing to go bad within 6 months. Took 5 days to finish the job. Broke ABS sensor, tried to fix it by keeping the vehicle for 4 more days. Still not fixed as I am now driving with ABS lights on. Now the wheelbearing failing again!! I have driven the vehicle roughly around 3000-4000 miles mostly highway mileage. I am being told parts could malfunction, does this mean they put low quality parts and charge me an arm and leg for it.

BUYERS BEWARE... As a former employee I noticed that the price mark up is ripping both areas off. For example they pay $18.99 for brake pads and you get charged $79.99 minimum, they pay $25.00 for brake rotors and you get charged $119.00 on the average. I've witnessed alot of wrong doing while working as a so called manager for this company. I feel for customers such as Ms. Shaw who came in to have her door fixed on her mini van and was charged $119.00 for diagnostics and was given a quote for $1800.00 only to get the problem fixed somewhere else for $6.00...but to make it worse the owner promised to refund her the diagnostic charge and then jerked her out of it. Instructing everyone to blow her off if she called. I can honestly say that I have NEVER experienced such robbery in all of the years I've been in the automotive industry. GOOD LUCK TO YOU IF YOU GO THERE!!! SIGNED A former employee.

Went in asking for quote on replacing front struts. They said I would have to provide VIN to find parts. (I could find it online without it). Was able to quote $2000.00. My regular mechanic quoted $700.00 for the job. I tried them because my regular mechanic was unable to meet my timeline needed. When I questioned their quote they told me I may need all struts replaced. How are they able to know that when I ask for the front to be replaced. I had been a customer for years but had several bad experiences in the last few visits. Females beware! They try to make you get unnecessary repairs.

NEVER GO HERE! NEVER! The review from Stephen in 2013 is accurate, I just wish that I had seen it before I took my cars to Cabin Creek Auto. Bubba, Shirley, and Joey SEEM nice but, like Stephen says, "they are money hungry crroks that charge outrageous amounts for simple fixes". I brought my RAV4 there to have the oil changed and an engine diagnostic because lights would come on intermittently. Bubba said that the reason for this was a bad battery. He changed the battery, the oil and filter - that was all. My bill was over $450! He said that he broke the housing for the filter and it had to be replaced. It turns out that he didn't do the job right. It was leaking oil, so we just had it repaired at the dealer (another $230). Stupid us, we brought our antique car there a few weeks ago to have it "fixed" because the brakes weren't working right. WE bought the brake lines. He still charged over $450 for the repair - no anti-lock brakes, no parts, only labor! When I asked him about that he got defensive. DO NOT TAKE YOUR CAR HERE!!! THEY ARE SCAMMERS AND CHEATS!

The disrespect, & dishonesty I have experienced at this particular store is unreal. I went in for a state inspection in July after my car had just been services in May and told, "you have no mechanical problems." So you can imagine my surprised when my car failed and the cost for it to pass was almost $300.00. At first I'm told that a brand new headlight that hadn't been installed for more than a week was "not working at all." It suddenly started working again when I told them I'd just had an entire headlight package put in. It appears there is a 'people preferrence' in this store as I hear a hearty "good morning" to a man of another persuasion while I get my keys yanked from my hands. I've been going to this shop for over a year now and I can honestly say that I WILL NEVER SHOP ANOTHER ALLEN TIRE store again and neither will I allow family, friend, or foe go there. If you want quality car & customer service DON'T TAKE YOUR CARE TO ALLEN TIRE ON FOREST HILL AVE.!!!!!! You've been warned!!

FAIR WARNING!! Simple job to install valve stem on dually camper. Mounted tire and just 500 miles later had loud cracking in rear. Pulled over and my tires were about to fall off! Had this happened at 65mph who knows what would have happened, but was coming off exit ramp. Road tech came out pulled wheel to find all 8 studs had snapped and stated improper torque or under-torque of wheels as noted by damage to stud holes in rim (need a new rim). Seredni blamed this on recall for E450 lug/studs (Google it yourself; there is NONE and only 1 report of wheels coming off an E450 on all the internet!). Long story short, stuck with $500 repair bill and they hoped they could help me on any other car repair issues.....really??

drop car for oil change and tire rotation,picked car up an hour later, husband had marked the oil filter and the two front tires with chalk...get home same marks on tires up front and same oil filter,what a conartist shop these people are bunch no good,back yard mechanics..STAY FAR AWAY FROM THIS PLACE

For over 35 years, Precision Tune Auto Care has offered value and convenience, providing professional car care and repair backed up by a best-in-class nationwide warranty. We know your time is valuable and convenience is important that's why no appointment is necessary and most of our services can be completed while you wait. From factory scheduled maintenance to major repairs for autos, SUVs, Minivans and Hybrids, count on us for complete car care...bumper to bumper. We love being part of your community. Visit one of our modern, comfortable facilities where our certified technicians will help keep your vehicle safe & reliable on the road. Convenient, affordable, dependable; We are car experts, Tuned In To You.