Diagnostic services service near Des Moines, WA

I had immediate help when my car wouldn't start. We ran up against a weekend and a holiday. However, they got the work done in a reasonable timeframe and one of the things we really appreciated was their communication with us. They took time to talk with us, explain the situation and also returned calls. Hockett and Olsen went above and beyond to help us. They have managed to keep our very old cars running. We will continue to use their services in the future.

The work that was done on last visit was done properly, albeit very expensive. I received a Quote for more work that needed to be done. I contacted other Subaru Repair Shops and got their quotes....They all come in at 50% or more less for exactly the same work. I was disappointed, as I have been going to All Wheel Drive for several years. I trusted them. I understand that AWD needs to make money, but charging 50% more is over the top for me. They have lost me as a customer.

Love these guys!

Really cool car fix experience.. car runs great and done in a very efficient manner Ty Wolfe-Jones

One of the best auto shops I've ever been to! You can tell they genuinely care and aren't just trying to make a quick buck off of you. From the moment I walked in, till the moment I left I felt well taken care of! The little blond girl at the front desk was so sweet and made sure I was getting the best price. 10/10 I recommend. This is the only shop I will be coming to from here on out. Mariama J. Seattle, WA

I would not go anywhere else, given service, personable crew, total satisfaction with repairs, maintenance, and cost. Candace Naisbitt Burien, WA

I’m very pleased with Northshore Automotive. It’s the only place I bring my cars to for maintenance. Why? They do excellent work, they have reasonable prices, and they have excellent customer service. It's one of those things you just want to keep it for yourself, but I guess I have to share. I would not go anywhere else!

These people are great. They're patient and courteous no matter how silly or technical I feel my question They explain so I understand. They seem to be on my side too, one place told me I needed expensive services and Laura explained exactly how and why I did not need what they said. I trust them completely.

This shop was happy to help me with my breakdown- They were really too busy to replace my alternator that day- but they did not bother to tell me that until that nightwhen I was hoping to have my car back but instead was stranded. Then they overcharged me for the repair as well as added in a 20 dollar environmental fee even though they did not change any fluis or dispose of any used parts or tires. When I challenged them on the environmental fee- they explained that everyone gets charged that - I guess that is why they don't have to disclose it as part of the estimate. AVOID THIS BUSINESS! they are not honest and will take advantage of you- Cost 556 dollars to change a 200 dollar alternator.