We use LK auto repair for our work truck maintenance and repairs. The... read more We use LK auto repair for our work truck maintenance and repairs. The service is great! They always give us an inspection report with details on all the upcoming maintenance priorities. Without our fleet vehicles running in prime condition, were dead in the water. I recommend Keith with LK auto repair to all companies looking for a reliable auto shop to maintain their fleet.
I regret taking my truck to gene. First of all he was very rude and c... read more I regret taking my truck to gene. First of all he was very rude and condescending to me, he talked to as if I knew nothing about my truck simply because I am a woman. I took my ford f150 to him for new brakes and he put on the wrong brake pads!!! Within 1 day of getting it back, the brakes were completely shot as they had been way over heated trying to stop my truck. I almost rear ended someone when they went out! I had he also re-build the transmission. This took over a week which seemed a little long to me, but he is a 1 man shop, no one else works there, which also seems odd to me now that I think back on it.... Long story short, I paid $5,000 for his services, he called to tell me that he had also found some bad wiring that needed to be placed, and that I needed a new radiator!!! I had had no previous issues with these parts before I took my truck to him. Long story short, I had to take my truck to ford for the brakes and talked gene's car care over with their service reps
This shop was happy to help me with my breakdown- They were really too... read more This shop was happy to help me with my breakdown- They were really too busy to replace my alternator that day- but they did not bother to tell me that until that nightwhen I was hoping to have my car back but instead was stranded. Then they overcharged me for the repair as well as added in a 20 dollar environmental fee even though they did not change any fluis or dispose of any used parts or tires. When I challenged them on the environmental fee- they explained that everyone gets charged that - I guess that is why they don't have to disclose it as part of the estimate. AVOID THIS BUSINESS! they are not honest and will take advantage of you- Cost 556 dollars to change a 200 dollar alternator.
