Brake repair service near Newcastle, WA

Love these guys!

I had immediate help when my car wouldn't start. We ran up against a weekend and a holiday. However, they got the work done in a reasonable timeframe and one of the things we really appreciated was their communication with us. They took time to talk with us, explain the situation and also returned calls. Hockett and Olsen went above and beyond to help us. They have managed to keep our very old cars running. We will continue to use their services in the future.

Really cool car fix experience.. car runs great and done in a very efficient manner Ty Wolfe-Jones

Great Mechanic! I've been bringing my cars there for 20+ years. Whats keeps me coming back? Honesty, Attitude, Excellent customer service and follow up. All the personal touches. Go where everybody knows your name. A Loyal Customer for Life Thanks Linda R

This is my first experience with Wrench. And by far the best I ever had. Jesse is awesome. Knowledgeable with cars and courteous with clients. Thank you so much! Josephine Hataie

Your tech was awesome and gave the vehicle we were purchasing a thorough inspection. He looked at it for roughly two hours which completely surprised me. He did find a minor issue with some noise and we are having that fixed by the dealer. The shop gave is a great report and they said they would not hesitate to purchase the vehicle. We did just that. Thank you for your professionalism. PS, I think you need to charge more.

Great service when we did go (no longer live in Washington) very friendly and very knowledgeable I recommend them to anyone in the area that is

These people are great. They're patient and courteous no matter how silly or technical I feel my question They explain so I understand. They seem to be on my side too, one place told me I needed expensive services and Laura explained exactly how and why I did not need what they said. I trust them completely.

Just got a new alternator in my car even though I told them that the battery and alternator were still good. Somehow they talked me into a part not needed! $615.00. I trusted them and they failed me! Its the starter!!! When I called to ask for help they were very put out and told me that it was the alternator anyway. Nice!!! You would think they would help someone that just gave them good business. Never again!!!

This shop was happy to help me with my breakdown- They were really too busy to replace my alternator that day- but they did not bother to tell me that until that nightwhen I was hoping to have my car back but instead was stranded. Then they overcharged me for the repair as well as added in a 20 dollar environmental fee even though they did not change any fluis or dispose of any used parts or tires. When I challenged them on the environmental fee- they explained that everyone gets charged that - I guess that is why they don't have to disclose it as part of the estimate. AVOID THIS BUSINESS! they are not honest and will take advantage of you- Cost 556 dollars to change a 200 dollar alternator.