Ac and heating repair service near Burlington, WI

Terrible experience, continuous brake noise post repairs. Do not trust, not resolution per Bob Lutter.

We're a Volkswagen specialty shop here in Gurnee, IL - just northwest of Chicago. Our certified technicians do everything from basic oil changes to transmission repairs or collision repair.

I brought in my 2003 Honda civic after experiencing a complete failure of my ignition column switch. I was quoted 600+ dollars to replace the switch. I thought this to be a bit "over the top" price as the national average repair price ranges from 300 to 500 dollars. Well it just happen to have been a Monday before Christmas eve and I needed to have the car back ASAP. Being the week of Christmas they were the only shop near by- that had time to take a look at my car and because the ignition key would no longer fit or turn - I had no choice to have it towed there. The honesty and integrity of this shop is called into serious question. I needed the car back ASAP so I gave the go ahead to replace the ignition switch. When the car was ready to be picked up- the price jumped to $870 and is too often the case excuses were made. The "car needed to be reprogrammed" after the installation of the new switch. Labor I was told was 1.5 hours. 1.5 hours of labor plus reprogramming=$870? I do not think so. . I am not a car mechanic but I have worked many years as maintenance technician so I am both technically and mechanically inclined. PLEASE DO NOT TAKE YOUR VEHICLE TO GRADYS AUTO AS THE PRICES ARE MORE OFTEN- than not very UNREASONABLE ALONG WITH WE ARE DOING YOU A "FAVOR" TYPE OF ATTITUDE FROM THERE MECHANICS.

Great service, and reasonably priced. I would go there again .