Ac and heating repair service near Glendale, WI

Terrible experience, continuous brake noise post repairs. Do not trust, not resolution per Bob Lutter.

Service as great. Done when said and less than expected....it was a BMW!

Good work! Reasonable prices. Always updates you with changes in products and or cost. I inly rake my cars to him now.

I brought in my 2003 Honda civic after experiencing a complete failure of my ignition column switch. I was quoted 600+ dollars to replace the switch. I thought this to be a bit "over the top" price as the national average repair price ranges from 300 to 500 dollars. Well it just happen to have been a Monday before Christmas eve and I needed to have the car back ASAP. Being the week of Christmas they were the only shop near by- that had time to take a look at my car and because the ignition key would no longer fit or turn - I had no choice to have it towed there. The honesty and integrity of this shop is called into serious question. I needed the car back ASAP so I gave the go ahead to replace the ignition switch. When the car was ready to be picked up- the price jumped to $870 and is too often the case excuses were made. The "car needed to be reprogrammed" after the installation of the new switch. Labor I was told was 1.5 hours. 1.5 hours of labor plus reprogramming=$870? I do not think so. . I am not a car mechanic but I have worked many years as maintenance technician so I am both technically and mechanically inclined. PLEASE DO NOT TAKE YOUR VEHICLE TO GRADYS AUTO AS THE PRICES ARE MORE OFTEN- than not very UNREASONABLE ALONG WITH WE ARE DOING YOU A "FAVOR" TYPE OF ATTITUDE FROM THERE MECHANICS.

Automotive repair these days can be complicated and finding someone you trust can be even more troublesome. We value your business as a locally owned neighborhood garage. It is our #1 goal to make sure you are completely satisfied with our service. From oil changes to major repairs, we will keep your vehicle on the road. Please let us know how we can become YOUR car guy!

So far so good. Didn't give me the news I wanted to hear but they are being honest and upfront. Their customer service is top notch. Every time I spoke to them, they were always pleasant. I hope to never have the need for their services but if the need arise I'll definitely use them. No doubt giving references too.