My truck had a frozen front caliper. Tech recommended several replacem... read more My truck had a frozen front caliper. Tech recommended several replacement items needed, so I agreed. When I picked up the vehicle, braking distance was dangerously long. Had my brakes re-bled at home to find air in the system, including the abs pump. Also, 1 brake line hose mount is ty-wrapped to the rear axle leaf spring perch, bs drilling out the bolt, that was broken off during this service. This has been a poor experience in service and workmanship.
Brought car in for a checkup before a long trip. Car came out fine bu... read more Brought car in for a checkup before a long trip. Car came out fine but the shop rate is too high. Replace front struts was 1200 and other shops quoted in the 7-800 dollar range. Oh front end alignment was extra? Not at the other shops. Same goes for tire rotation a lot more thst other shops. Over a 150 to replce lug nuts when you already had them off? I got lugnots from Napa for 40 and did that myself. It took 45 minutes but I don't have a lift. Your cost was likely 20$ for the lugs. I can see paying for the nuts but it seems like you are double charging. Charging for a service that should be part of the work. I like the location, people and the service experience, butI can't afford the higher than average rates your shop charges
The folks at American Imports are very friendly and accommodating. The... read more The folks at American Imports are very friendly and accommodating. They do high quality work in excellent time for a fair price.
