Auto body repair service near Moraga, CA

I took my car here for what turned out to be a simple, small electrical issue. Instead, Carlos told me I needed a fuel injection flush - one of those things they upsell you too when you go to an oil change place. Only this one cost over $300! Carlos assured me that the problem was resolved. I ended up stranded at the side of a freeway two miles away. I had to get the car towed at a cost of over $150! The solution was easy, took 10 minutes, and cost me nothing at the place I towed it to. When I called Carlos to tell him I was stranded at the side of the freeway because of his poor workmanship, his attitude was dismissive, condescending, and unhelpful. He proceeded to tell me that he doesn't guarantee that his workmanship will fix the problem. Really? Imagine if your doctor treated you that way. Basically, he took my money and did nothing. I get the feeling that this place once was a good shop, but someone got greedy and dishonest. To be certain, Carlos is a good talker. He seems sincere and knowledgeable. But the emphasis here is on SEEMS.

We are pleased to let you know that we are the premier provider of towing in Concord. In addition to flatbed towing, local tow, and offering a whole fleet of tow trucks for our services.

Great job

I’ve been going to El Sobrante Town Garage for many years. They are always friendly, knowledgeable and can usually get me right in. They have taken great care of my two older cars, that I love, and kept them going for years. I trust them and highly recommend them. Lori Elphick

1

I never thought I'd find a mechanic that would delight me enough to write a 5 star review, but this place is different than any other auto mechanic I've ever dealt with.I came in for regular 30K service and spongy brakes, expecting a costly brake job, among other things. After dropping off the car, my phone rang a short while later. I answered, going into my typical defensive mode that I've grown accustomed to from past experience with auto mechanics, ready to question every single thing "wrong" with the car and the thousands of dollars about to be estimated to fix it."Your car's fine," said the voice on the other end. He explained that the brakes had plenty of life left and just needed to be bled. The only thing needed was an oil change and new air filter. The honest diagnosis was the most refreshing words I've ever heard coming through the phone from an auto mechanic