Emissions testing service near Pasadena, CA

James did my Lexus (about 10 years old) smog test only for $50. He is friendly and does a good job. In and out, took about 15 or 20 minutes. This is our second car we've taken in. Took our 18 year old Camry some months ago. When it needed work before passing, I just went to our mechanic at Woodlake Auto Shop, Stewart had his mechanics do the repairs. I then went back to James for the smog without any additional fees and the Camry passed.

Today 8/8/2015 I took my truck to SmogZone at 12365 it was about 3:45PM, they closed at 4:00PM. I was greeted by John Yang who speaks limited English. In short he ran a SMOG Test on my truck, he never brought it into the bay to run any RPM tests. At 4PM he tells me "Oh your truck didn't pass." On the form he points to Smoke Check. He said "I do not know what that is, you must go to a SMOG Certification to have it checked, I'll charge you $35 to retest in 30 days." I was so upset, the truck has 36,000 miles, not a hint of smoke. I came home and looked up Smoke Check and found he is the one who enters Smoke Check. I plan to dispute the $49.75 he charged me. I should have known based on their previous bad reviews not to go there.

Very bad service. They don't honor a verbal promise.Calif Labor Code:920. The employee refused to give me a free retest.Even though he had evidence I was a customer entitled to a re-test.Breach of Contract. His words were as follows:"Get out of here ,I don't want you're buisness." I was definetly mislead in comming here.