James and West Highlands Auto repair were unbelievably helpful and wer... read more James and West Highlands Auto repair were unbelievably helpful and were beyond fair in a variety of ways. Although my car repairs ended up costing far more than I imagined- they worked with me to find ways to reduce the overall cost and took it upon them selves to fix additional technical problems eating the labor and parts costs- what mechanics would do that? James has wonderful customer service skills, is kind, professional and really is dedicated to leaving the customer happy. He's a really nice guy. Originally I took my car to one of their local competitors and my experience was soooooo awful. After my car sat at their shop for 3 weeks I finally got it toed to West Highlands Auto and began the whole process again. I'll leave a review for this other mechanic shortly. I highly recommend these guys.
Awesome! I really hate mechanics, because a lot of them can be dishone... read more Awesome! I really hate mechanics, because a lot of them can be dishonest. But, these guys are right on target in customer service and knowledge. John and Luke are far to be the best of the best. They dont pull any punches and prices are right on track! Keep up the good work! Shawn Littleton, Colorado
I needed a oil change and the place I usually go had no openings for a... read more I needed a oil change and the place I usually go had no openings for a few days. I called Lakewood Lube and Repair. They said I could head right over. I got there and my car was worked on right away. I didn't even have an appointment. I received great customer service. The staff is very friendly. They even vacuum and wash your windows. I was literally out of there in 20 minutes. On a Saturday!! I will defiantly have my car serviced there from now on.