Mechanic Advisor

Mercedes Benz Repair in Colorado Springs

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Auto Reviews in the Colorado Springs Area

  • I have been taking all three of my family vehicles to Aspen since they... read more I have been taking all three of my family vehicles to Aspen since they opened their Coal Mine location. They have performed all of my auto maintenance and repairs. All of the employees are very nice and knowledgeable (including the employee answering phones and greeting customers at the front desk). Recently, I took a vehicle in for 'check engine' light. Their diagnostic test did not detect any issues. A month or so later, I took that same vehicle in for brakes. They performed another diagnostic test because light was still coming on. This time they found a very small tear in an engine function. The repair cost was over $800 (it is a foreign car and the sensor had to be replaced as well). The company decided to fix the entire engine problem for no cost to me. That is what I call 'going above and beyond'! I will continue taking ALL my vehicles to Aspen and would highly recommend to others!! ASPEN YOU'RE AWESOME! Jill W. Littleton, CO

  • Took my car to the dealer, described the problem, and they were unable... read more Took my car to the dealer, described the problem, and they were unable to fix it. Took car to Aspen and described the problem in exactly the same way. But unlike the dealer, Aspen's service manager asked a mechanic to ride with me to better understand the problem. The same mechanic then inspected the car and made a recommendation that Aspen would stand behind. The recommended repair fixed my problem, and Aspen did the repair for less than the dealer would have charged I couldn't be happier with the way Aspen treated me throughout the entire process. Ken F. Colorado Springs, CO

  • Outstanding business!!! I love this place, it's like a luxury mechanic... read more Outstanding business!!! I love this place, it's like a luxury mechanic. Most importantly, the staff is honest, and they have integrity. The service and the employees are outstanding. I even had the chance to meet some of their corporate leadership, who takes great care of their employees. I wish more businesses operated like this one. The waiting room at this location is super nice, and they even offer you a free soda. I highly recommend this place. Charles M. Colorado Springs, CO

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