Auto body repair service near Chevy Chase, DC

The price of the vehicle I purchased changed (increased $300.42 by his wife ) from the agreed upon original vehicle price I made with Mr. M--- after I signed and closed the bill of sale with him. This increase affected the amount financed. When I brought this matter to the attention of Salim (his wife) , she stated that the finance company was charging me the $300.42 for not paying cash and because they were financing the balance of the sell for me. I contacted the financial institution WL and the representative stated that their company does not charge such a fee. The finance company was concerned that bogus information was being given to customer. I immediate called the salesman and his wife. I left a message for the wife. I spoke to M---- who stated that this fee was the Ameri-Benz doc fee. I told him I had already been billed a doc fee of $29.00. He told me to contact his wife, who will not return my calls. I have been calling the salesman and his wife since 3/2/2016 (made my concern known on 3/1/16) to date. I have called the dealership twice to try to resolve this matter to obtain a refund for the erroneous fees she assessed me. I have placed 7 telephone calls collectively to the owner and to his wife (who prepared the loan papers) and to date neither of them will return my telephone call.

Fantastic job!! I did not even recognize my vehicle when I picked it up...& on top of everything they even gave it a wash. Very impressed.

Our company provides European Auto Repair, specializing in Jaguar and Land Rover, we also provide Shuttle Service in Rockville, MD.

White Flint Collision Center is the name to keep in your phonebook for any type of auto repairs, especially those required as a result of an automobile accident. For more than 30 years, general manager John Joyce has led a team of specialists who share the same goals: old-fashioned service and complete customer satisfaction. Customers like knowing they have someone on their side, especially when it comes to dealing with auto repairs that are associated with insurance claims. We are a family business that treats customers like family. We want to develop long-term relations with every customer that walks through the door, and we work hard to achieve this goal by providing honest service and quality work at reasonable prices. It's no surprise that White Flint Collision Center inc. and its sister shop Auto Body Connection inc., located in Germantown, have grown mostly from referrals. It means a lot that the children of previous customers trusts us. Knowing you can enjoy complete peace of mind when you leave your insurance claims in the hands of our professionals. Their extensive experience dealing with insurance companies ensures that customers enjoy less stressful, more expeditious repairs. Such luxury is hard to find. What's more, these professionals use the latest collision repair technology to return the vehicle to pre-accident condition. A state of art frame machine aligns vehicles to original manufacturer specifications. Using the latest in paints and paint application systems can guarantee color matches on most vehicles. The list goes on and on. For mechanical repairs both these shops rank high as well. Technicians treat each vehicle like it was their own and use computer diagnostic equipment to ensure that problems are correctly repaired from the start. We also use genuine manufactures parts to ensure quality, and guarantee all work for as long as you own the vehicle. Isn't it time you enjoy this superior service that these specialists provide?

I got a recall notice saying my airbag could deploy without warning and the repair department at Koons tells me not to worry about it. REALLY?

I got my car towed here which I soon found out that it had overheated. Before this incident happened I never experienced my car to overheat. I asked them to diagnose my car and they told me the problem. I asked them once this problem was fixed would the car not overheat. Long story short I paid over $500 and it was not fixed, the car was worse!!! I drove from the lot and about two miles down the street antifreeze was literally leaking all over the road and the cat was smoking so bad I thought it was going to catch on fire. I took the car back 3 times and it never got fixed. I came in with it just overheating to the radiator now leaking and the problem not fixed. They would not find out the problem without me paying more money. If I would have known from the beginning there was a major issue I would have never wasted my money. I end up junking the car after replacing the radiator and still had a problem, then took it to n Dodge for them to do am diagnosis. All tune and lube completely got over on me and I talked with the service manner and the store manager. In even called the corporate number only to find out they were a franchise. I was beyond upset and disappointed because I trusted them. I will never go to another all tune and lube or recommend them to anyone!!! I had to junk my car at the end after having it for five years with no major issues!!!

These days it's hard to find a Mechanic/car repair shop that one can trust to do professional work and customer service. In June 2015 I bought my 2000 GMC SUV Jimmy to Mark Auto Service of Seat Pleasant, MD PROBLEM: engine misfire. hard to start in the morning. Told I needed a fuel pump COST: $500. Two days later, returned with same problem. 'Said' Zaatra (shop owner) now tell me I need to replace the fuel Injector. COST: $540. Return back in 2 days at the shop. Problem not fix. It's has cost me $1040.00 for two misdiagnosed's. I took it another auto repair facility...they were able to discover the problem and FIX IT. Turn out all I needed was a 'TUNE UP' (Spark plugs) MARK AUTO SERVICE refused to refund. As a CONSUMER...I cannot allow this shop owner Mark Auto Service get away without taking Legal Action.