Automaster of Leesburg has experts on foreign and convertible cars. Ch... read more Automaster of Leesburg has experts on foreign and convertible cars. Charged me a fraction of what the dealer would have charged me. Very Satisfied
This my ICE COLD HELL experience after I paid $5300.00 for auto repair... read more This my ICE COLD HELL experience after I paid $5300.00 for auto repair service to Ice Cold Air. The extent of the previous work performed by Ice Cold Air not only left Mr. Cook at personal risk but the potential negligent damage to the vehicle. 1. The engine is dangerously out of tune not only presenting an impending fire hazard but also demonstrate a “run on scenario” as which point operator of the vehicle can not shut down the engine which is an extremely dangerous situation deeming the car undrivable. 2. The vehicle presents multiple miss-fires due to substandard repair practice potentially causing further damage to the internal components of the engine. 3. Multiple key fasteners in critical components were found loose and hazardous but multiple bolts to the transmission and engine assemblies are completely missing. 4. The poor practice used in assembly of Mr. Cook vehicle warrant a complete disassembly of engine and other affected systems, a full assessment of damage incurred and reassembly of the components utilizing proper repair practices and procedures. 5. Break lines - are exposed and attached to the shock springs putting Mr. Cook at risk of break-failure. 6. Exhaust - smokes as if during work previously performed valve stem seals were not replaced or an oil bypass of piston rings. 7. Old Y pipes - have been sealed with putty but still leak. 8. Carburetor and Fuel Pump - Severe gas leak and smell coming from unions to carburetor and fuel pump. 9. Air compressor - doesn’t function. 10. Spark plug wires - are burned and destroyed from engine exposure. 11. Horn blows - when you turn steering wheel. 12. Rear left break light - does NOT work. 13. Oil pan gasket - is sealed poorly with RTV. 14. Transmission gasket - is sealed with RTV and still leaking. 15. Headlights - wiring is faulty, unsecured and connected with Solid State Home wire nuts. 16. Engine - wiring harness is poorly run and not installed to factor specs. NOTE: Mr. Cook has been advised that his vehicle is a safety hazard to not only himself but any occupants inside the vehicle and a danger to other drivers on the public roadways.
I had a horrible experience thanks to Mark Roberts. After waiting days... read more I had a horrible experience thanks to Mark Roberts. After waiting days to hear if I had been approved for a bank loan, I drove over after specifically telling Mark to have ALL of the paperwork ready. I still ended up wasting an hour because NOTHING was ready. I was then told that they couldn't approve me because they dropped the price by a couple hundred dollars and they needed to get approval from the bank again. Since when does the bank need to re-approve a loan for less money? I left. After two phone calls, I decided to come back since I got a great interest rate. I once again tell him to have everything ready, but he only has 3 pieces of paper ready and he tells me that now we have to wait for someone else to print out the important paperwork that should have been printed already. My mother was upset and they had an argument in the middle of the showroom and Mark called her a "mean person" and told her that I didn't have to buy the car. I don't know how this guy still has a job. Either his boss doesn't know how horrible of a salesman he is or his boss doesn't care. Congratulations Phillips Toyota! You just lost the future business of a 23 year old. Good job Mark (can you sense the sarcasm?)!
