Auto body repair service near Groveland, FL

My wife got rear-ended and the guys insurance company sent her to this place, the bumper still had a dent in it when she brought it home and isn't even clipped properly on one side (oh but it's not their fault it was already like that, uh yeah she got rear-ended duh) anyways, something happened while it was there and they broke her brake lines and sent her off with brakes that dont work!

I called the shop and explained I have a 3rd party warranty and an AC issue. Their inclination on the phone is "no problem bring it in and we will take a look at it". I brought my car in for diagnostics only. I was not informed there would be a charge for this service. They called me to inform me that my issue was not covered under the warranty and would cost me nearly $2000.00. I advised I would be unable to pay that at this time. They took it upon themselves to complete other things and charge me nearly $200.00 for services I did not authorize during "diagnostics". I wouldn't get my car fixed here ever. Shady crooks.