Audi service near Lake Hamilton, FL

Nice guys and they mean well. If you are interested in a top notch professional shop keep looking. This is an old school garage and mechanic that struggles to get the repair completely done the first time you bring your vehicle in. Fully expect not to have your vehicle ready when promised and to get it back dirty inside and out. They will make the repair work eventually but expect to waste a lot of your time in the process.

This company is a scam. Paid for a service and warranty in which they didn't complete either. Paid for a rebuild and only got parts replaced. Tony told me they were rebuilding my cvt transmission when in reality all they did was replace the valve body and cones. SIX months later it went out again they had it for two and a half months and it still wasn't fixed. Had to have it towed to a reputable company to have it fixed right which cost me more money on top of what I paid them to do in the first place

Dropped of my car at 10:00 AM. Chris the manager said we will check the car and give a call. 4:30 PM I called to check on the status. Chris said we are still checking I will call back. 7:15 PM drove by the shop it was closed. Called the shop answering service can not get hold of any one. Left a message for the owner to call back. Have to be at work at 7:00 AM. 8:30 PM still no response. WORST CUSTOMER SERVICE EVER.

He did the oil change in Dec. 2019, overpriced at $220. Then the pandemic started, and the car was in the garage since then. About a week ago, I turned on the car lights are back on the dashboard for maintenance lights and tire sensor. I took it back to him and paid another $220 for the tire sensor and maintenance lights. Seems like $220 is the price they charge for anything small, lol. The car went back into my garage. I turned on the car for the first time yesterday, and the lights are back on. I called and talked to Robi, he said to bring it in the morning it takes 5 minutes. I brought the car in the morning before work, and they wanted to charge me and told me I have to leave the car. I left immediately. Then Robi followed me for a few miles in his Silverado. He threatened me and belittled me, asking if I needed money for the repair. Robi Zaldeti is a crook and strong-arming type of man. Unprofessional, unethical, and if you don't want to do business with him, he'll follow you and threaten you.

Update: I did get back 80 bucks back today. After two phone calls that I made to the shop. (Never called me!) Showed up and had the money there waiting for me. Asked why the tint tape was on the OUTSIDE of my back window, Was told this when I asked shouldn't it of been on the inside Gordon said "never thought of putting it on the inside" "plus when we deal with the tint its wet so we just put it on the outside." So that is my experience summed up with this shop.

As always Tuffy Tire & Auto Service provides excellent service

I have been using Chris to maintain my BMW for the past couple of years, and he has been nothing short of a blessing to me. Sometimes I feel like he cares more about my car than I do. I am not in favor of going to the dealership, I feel as though I am overcharged for subpar service there. Id much rather have a personal touch any day. Outside of saving me money on regular maintenance items he was also able to resolve a long standing problem that the dealership wasn't able to properly diagnose. I'm pretty sure the dealership guys didn't lose any sleep when I said I cant afford anymore diagnosis without a solution, but Chris didn't give up until he resolved my issue. So, in my book he gets a grade A..I don't pay for customer service, I pay for honesty and reliable car repair...if I want a smile and a cup of coffee I will gladly go to Starbucks! If I want my BMW fixed right I will go to Bavarian Automotive!

It’s best to say it’s better to go somewhere else went in for just a sub they blew another speaker in the vehicle then told me it came in like that. Then wanted to charge me to fix it. Then offered to fix it for free and put a pos cheap speaker in from another car. Save your time and money and get better service somewhere else. Never even offered to replace the speaker with the original brand that they broke. They could have handled this situation better but it became a yelling match in the back of there shop they just deceid to say the vehicle came in like that. They did very little to make sure we the customers left happy we left feeling we got the crap end of the stick. They will screw up something you work hard for and work hard to maintain and keep nice. They will use old parts/speakers to fix what they break. They put a Chrysler speaker in my Hyundai after they messed it up and they repeatedly told me they if I blast my system because my radio is so powerful it will blow my speakers but then they called me to the back to show me their work they had it on full blast witch evidently blew my speaker. They denied it but they knew what they did wrong and they wanted to do little to fix it. They wanted to charge me for a speaker they removed from another car to put it in mine that is not even close to my factory system I have. Thank you for ruining my car. I baby this car and I treat it right and u guys have messed it up.