Oil change service near Mount Dora, FL

DO NOT USE IF YOU ARE LGBT+. This mechanic has amazing reviews on google and I have used them in the past with great results. But now that I am using them as a trans woman I can see the way they treat the LGBT+ community. I went for an oil change and got the car back with the splash guard dragging on the ground. They said they’d fix and convinced me to use them for tires and a new rear mirror also. When got it back from that two weeks later. The splash guard had been just removed without replacement and the front splash guard was now dragging. I was charged hundreds more for the tires than quoted and they won’t give me an invoice just a generic receipt. The rear mirror was never touched and was never told for two weeks while they had the car that they couldn’t get the mirror for my car. So over a month I barely had a car, spent over $3,000 and now I am missing a splash guard and the other is broken. Rear mirror is still broken. Only positive is an oil change and nice tires that where probably way over priced. Used this mechanic for 2 cars over 3 years and they have been amazing and the reviews everywhere are amazing. But then I walked in the door at a trans woman and that all changed.

3-29-2024 I took my 2000 ford Taurus up there and left it for some electrical issues and an ac diagnosis. I left my car there at 9:30 am on Thursday and they did not call me or start work on my car until 1:00pm on Friday. I went up there to get my car since they said on the phone you can come up and get it and I my needed car. The service manager did not even come up and talk with me as to why he didn't even get anything done at his auto place. The manager Will said he had to keep pulling techs off of my vehicle due to other vehicles needed fixed, not really a customer issue. not sure how they have any good reviews must be payed for. They have a appointment tab on their website I used it still did not matter. not sure how they are still in business I would not take my car there again or recommend them at all. I don't see this shop staying in business much longer with the scheduling issues

Today is November 4, 2023 and I am reviewing a business for the first time since moving to Orlando almost 4 years ago. I originally went to Affordable alignment at the recommendation of a neighbor that works there and had a specialist with German vehicles which was perfect for my old Audi convertible, the mechanic specializes in German vehicles is a fellow by the name of Mike and I cannot say enough good things about him. His knowledge and dedication is legendary. That is the good news, now, for possibly the worst experience I’ve ever had with an automotive shop. A little background, I drive a 2020 Yukon and use it as a black car service and today I drove to Port Canaveral from Orlando and my air conditioning stopped working on the way back from that trip. I drove directly to Affordable alignment, because in the past, they have typically Fit me in and done work for me immediately. Today was no different. One of the mechanics referred an AC specialist in the shop to me and he immediately diagnosed the vehicle since he could hear that the blower motor seem to be working properly. he immediately stated that it was either a very dirty filter, or the actuator was not diverting the air to the proper vents. That led him to removing the filter behind the glove box, and discovering that it was one of the dirtiest filters he’s ever seen and was so blocked up that when he removed it, the air conditioning began to work fine. With a smile on his face he said will order a filter for you. It will be here in a few minutes and I will install it and you’ll be on the road. As you can imagine this is about the best news you can hear when you’ve suddenly discovered your air-conditioning is no longer working. It could be many many things all of them potentially quite expensive. This is about the cheapest fix anyone could hope for. I thought to myself even if they charge me a one hour minimum for a 5 minute diagnosis of $100 for labor and $34 for the part plus tax I’m looking at $150 worst case. After 45 minutes from my initial arrival, I went to the office and was presented a bill for $292, I paid it without question and stated on my way out the door that I felt I was being gouged, and I think made it clear that this was the last time I would put myself in that position with this particular business. Instead of saying something along the lines of I’m sorry you feel that way or is there anything we can do to go through this and make you more comfortable? Instead, I was insulted by the cashier, and was told I wasn’t gouged at all that they have to charge for labor and diagnostics, I was made to feel as if this was my first trip to the Mechanic And keep in mind earlier. I explained that I had witnessed the diagnosis it took 5 minutes and that’s being generous. I have noticed over the last year that this place is exclusively focused on money and profits and doesn’t really any longer focus on doing quality work for a reasonable price , I suspect a new generation has taken over and all they focus on is the Almighty dollar. If you’re one of those people like me who does not have money to burn, stay away. If I’m the other hand, you have more money than you know what to do with I must admit, they still do as quality work as they’ve ever done . This is just the last time they will do any work for me.

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Dave Wallace is not only a great mechanic but also a great guy! Caring, fair and a good listener! We've bought several of our vehicles to him for repair and general maintenance and have been very happy with the work performed and the price! Highly recommend Wallace Automotive! Mary Ellen

I took my car to Meineke to double check a $1400.00 quote i had from another shop. Without seeing my estimate, off the back their estimate was $200.00 less and this even includes some stuff missed by the other shop. I ended up paying $1150 and had more done. My car now runs like new. I will keep bringing my work to you.The techs are great.