Ac and heating repair service near Mulberry, FL

We sell new and used tires and also do light mechanic work.

Stopped in the shop by chance 3 years ago and I feel like I never left! Customer service is way beyond what you typically experience at an auto repair shop! They have always been honest with me and never try to sell me stuff I do not need. Prices are competitive and the work performed has been great each time. New owner really understands how to take care of his customers!

I'll never EVER take my car back there again. I've been a loyal customer for well over 5 yrs and that went out the door. Long story short. I had an oil change done on my vehicle and that was it. Went to pick it up and within a quarter of a mile my car started to act up such as the oil light, engine light and white smoke blasting from the exhaust. I called Goodyear and they had a young tech drive up and inspect the vehicle. He insisted the oil was replaced and said there may be an under lying issue with my car. Had to get it towed back to the shop and guess what I was charged for the tow.. I had to talk to the head manager Adam Cutler to get a refund. Moving forward. My car was left in their hands for the next couple days and they insisted the car was fine.. I drove off and ran into the same EXACT issue. My car was not looked at bc I made sure to take a picture of the odometer for my records. Adam insisted that my car was test drove. ALL LIES. He said there may be a faulty ignition coil or spark plugs. I had them replaced and ran into the same exact problems. With nothing getting handled I had my car towed to a dealership. Within 2hrs they were able to narrow down the cause. GOODYEAR NEVER CHANGED MY OIL. ALL THEY DID WAS TOP IT OFF!!! With them doing that it flooded my whole engine. All my coils, spark plugs and exhaust were damaged. Moving forward... the dealership gave me a quote and I reached out to Adam Cutler to fix this problem. He nonchalantly basically shrugged it off and from there I personally had to make a claim with Goodyear on paying for the damages. My car eventually got fixed but my car is no longer the same. Check engine light is on due to the damaged exhaust that Goodyear will not pay for. All in all a basic oil change turned into a 3k bill. God knows how many other customers they ripped off by using these lazy tactics. This was roughly 3 months ago and I have yet to even get a follow up from Adam Cutler. He should not be in the position he's in. STAY AWAY!!!

1

Harold is the very best and very knowledgeable! I call him the "Car Whisperer"! He works hard to make sure your car is serviced and checks everything out to make sure your car is working great! Knowing your in good, honest hands makes me very happy and secure. I have taken my car to Harold for years and he has done everything from oil changes to brakes and very difficult A/C diagnosis! He is very reliable! Thank you, Harold. Judy Wright

I always take my car to this family owned business. Mark and Cheryl take such good care of me and my car. How many times do you go to a mechanic to get 'checked out' and they say 'everything looks good. You don't need anything but the oil change.' These are people you can trust. Robyn H. Tampa, FL

They have the worst customer service....waited for two hours and they just ignore you.