very disappointed. I've found and fixed the issue you were unable to .... read more very disappointed. I've found and fixed the issue you were unable to . Spring rate and crack pressure setting were the culprit. Went from a yellow spring to a purple in the forge actuator and turned down the crack pressure from 15 to 13. Whats upsetting though is that a bolt was missing from the actuator, so I had to spend ~300 for a new one as well as finding that you had ground down the actuator mount on the turbo when you said you had not. You also broke a mounting bolt used to hold down the turbo blanket. I would expect a much high level of service and competency from a shop charging the rate you do.
I had my van on a dirt country road, where I hit a big hole and bottom... read more I had my van on a dirt country road, where I hit a big hole and bottomed the truck out with a big hit. I broke the exhaust completely off the manifold. They repaired this and made a through inspection for other damage. I normally do my own repairs, but did not have the time for this work and needed to get the truck running and safe quickly. Service Masters did not disappoint. They are professional and courteous. I called them with questions and comments several times. They were always patient and helpful. I will absolutely use them again. It is great to know I have someone I can trust to handle repairs when I can't get to them myself.
An amazing team here, they treat you like family, service is very pers... read more An amazing team here, they treat you like family, service is very personalized and on point. Rocky and the mechanics are fair and truthful, jobs are always done correctly and with attention to detail. I have NEVER been disappointed here, they are so knowledgeable and have tons of experience. Hanna and Cindy in the office are amazing and a wealth of knowledge themselves! I am in good hands with them and would never trust my Jaguar to anyone else.
