Transmission repair service near Joliet, IL

I found that Bob is one of the most honest mechanics that has worked on my car. That is one reason, I will return to him to work on my car. The other, which is also important, I am very satisfied with the work he has done. I will be returning to him when I need additional repairs.

First of all, if I could give Murphy's 0 stars I would. Until 2018, I had received pretty good service from Murphy's. Had spent thousands of $ for car repairs on 2 older cars. On my '99 Durango, I had recently developed a coolant leak. Was using about 2 qts of coolant every 60 miles. Was getting a sweet anti freeze smell inside the car and noticed some coolant on the garage floor. Went back to them because they had previously replaced both hoses and the radiator. Figured that if they failed I might be covered by "warranty" or "good will". Needless to say, Chris called me and told me that the lower hose was leaking. They had replaced it, the first time, on 06-15-17. Second time failed on the Dan Ryan Expy in 90 heat. 2nd time was 06-23-17 with 92413 miles. Had to have it towed to Murphy's. Now, on 02-21-19, with 101762 miles, Chris told me that it was leaking because it had rubbed against the frame of the vehicle and a hole had worn thru. I asked him if the hose had moved and he said no. He said the repair would cost $189.46 parts and labor. He couldn't do anything about the price because it was "out of warranty". I told him the mechanic should have noticed that the hose was making contact with the frame or very close to it. He didn't say anything. He said they replaced the old Dayco brand hose with Gates brand that was bent better. I contend that I should NOT HAVE PAID ANYTHING for the repair because A. They were not conscientious when they replaced the hose the 2nd time and should have seen the frame contact or close to frame, and B. Warranty or not, hoses do not fail in 9349 miles. If I had known how this was going to turn out, I wold have never gone back to Murphy's. Thus I will never darken their doors again and recommend that nobody else does either. I asked a friend who is a mechanic/repair shop owner in Orland Park about this and I will not say what he said about Murphuy's. Orland Park is too far to go to from western burbs. Originally I offered Chris to maybe go 50/50 on this but he refused to budge. I am so aggravated about this and mistreatment of a long time customer I am now seeking 100% reimbursement of the $179.46 I paid.

This is a very convenient location for me,and my family has used Frank's for years. The service is great and the prices are always on point. I really like being able to drop off my car, then walk across the street and catch the metra into work.

I took my ML 350 due to a problem with the Engine. The drive chain had broken. The dealer's recommendation was to repair and cost was something of buying another car! So, I took to Dupage Auto Werks. The recommendation is to replace the 118K miles engine with a much lower engine. They shopped and found a fimilar engine and practically did a 'Engine Transplantation'! Now that I have an engine not only has a lower mileage, but also was cheaper overall. Very satisfied with them to have suggested and able to get my car worth somehting that I can keep it a much longer time!

I have lived in the area over a decade, and Tuffy has seen many (if not all) of our family vehicles. Some needed more repairs and upkeep than others, but Paul is definitely someone I trust. Just a few weeks ago we were going out of town for a funeral and decided to bring it in before we left. Long story short, we brought it in for an oil change and Tuffy found a major issue that needed to be repaired immediately. Tuffy not only saved us the danger of breaking down on our way to the funeral, but they worked out an arrangement with Enterprise to rent a 15 passenger van for my large family! We make it to the funeral safely and returned to have our vehicle repaired and ready to go. Thanks Paul and everyone at Tuffy! David G. Bourbonnais, IL

WE TOOK ARE CAR TO THIS CENTER, AND WHAT A GREAT PLACE TO WORK WITH, THESE GUYS ARE THE REAL DEAL. THEY CHECK THE CAR OUT FOR FREE AND TOLD US THAT THE PRESSURE IN THE TRANS WAS THE PROBLEM. WE HAVE A 1998 BUICK AND IT SHIFTED VERY HARD AND LATE ON THE 1/2 SHIFT, PUT A SCANNER ON THE CAR AND TOLD US HOW LONG IT HAD BEEN GOING ON AND WHAT KIND OF DAMAGE IT CAN CAUSE. DROPPED THE PAN AND FOUND METAL AND CLUTCH MATERIAL IN PAN, AND TOLD US WE DIDN'T OWE THEM A DIME. WELL WE WANTED TO FIX THE CAR AND THEY CAME RIGHT IN THE PRICE RANGE, PLUS FIXED THE SWAY BAR LINKS WITH NO LABOR CHARGE, JUST PAID FOR THE PARTS. GAVE US A 12MONTH/ 12,000 WARRANTY. HAD US COME BACK IN A WEEK AND CHECK THE CAR OVER. DON'T THINK THIS CAR EVER SHIFT LIKE THIS, JOB DONE RIGHT AND ON TIME, 3 DAYS. THANK YOU MR TRANSMISSION, JOHN AND STAFF. WE WILL TELL VERYBODY WE KNOW ABOUT YOUR SHOP. KEN KEENE

I brought my car here for a second opinion a few weeks ago regarding the air conditioner not working. Chuck and his team were able to fix it for a small fraction of the price. I am really pleased with their work and highly recommend. Jonathan Dolak

Ernie’s Auto has been proudly serving Elmhurst since 1990. Our team of certified technicians would be happy to handle your complete auto care needs.