Brake repair service near Orland Park, IL

Erick, shop supervisor, was easy to work with, his quote was realistic, he stayed on top of the job and kept me informed . . . what he estimated is what I paid . . . he's customer focused and desires to please.

Would not take their opinion on any recommended services. Get a second opinion elsewhere. I brought my car in and was told it was one thing wrong and they would fix the problem. Mind you I told the guy in the beginning “Hey I’m in the process of searching for a new car if this is the minor issue I’ll take care of it. So they take my car in. Next day get a call whatever work they said would take care of was finished but that didn’t solve it. So I’m like ok go ahead fix it! Next day get another call “Hey works finished but it’s still not resolved it’s your transmission but it’s still drivable. So I come in to get my car, pay for the service because I’m tired of the BS. I Drive off the lot my car is still horrible. Engine light is on! Had I have known from the so called diagnostic test and whatever other test that was performed that it was transmission I would’ve gotten a brand new car instead of paying over $1,400 worth of wasting my time. I wouldn’t recommend this place if it was the last on earth. TAKE MY WORD.

Hagen Auto has been proudly serving Melrose Park for over 35 years. Our team of certified technicians, led by Service Manager Bill Paris, would be happy to handle your complete auto care needs.

Once again, you guys rock! Thank you so very much!!!!

Wrench was right on time and Scott Giller did a brake inspection and even diagnosed my airbag problem for me. I trust Scott with my car. Gale Rogers

I was so lucky to have brought my car for service on Monday. I have had so many bad mechanics try to fix my car but Velasquez and Darwin FINALLY got to the root of the problem and fixed my check engine light that was on for months. Other mechanics claimed they fixed the check engine light problem but the didn't. It is NOT easy finding a good, honest mechanic these days. I know I finally found one and can confidentially bring my cars to Velasquez in the future. Darwin also changed the gaskets. I had paid a mechanic to change them a few months ago but apparently didn't. I actually paid to have the purge valve and gaskets changed but they never were. Darwin even showed me the defective parts. Thank you Darwin and Velasquez mechanic shop. Brian 2-9-22

These guys are by far the most honest and reliable repair shop I've seen on a long time. Being retired from the car business, I know a good one when I see one. Don't waste your time shopping around. Go straight to them. You won't be disappointed I assure you. Jim Monti

Very professional & knowledgeable. They informed me what my vehicle.