Ac and heating repair service near Schiller Park, IL

I own Douglas Automotive Repair Inc and am sorry you experienced some quality issues with our shop. I am a certified technician and have been for 35 years. We always use high quality parts in our repairs; through the years we’ve been in business we’ve found that it just doesn’t pay to use lower quality parts unless it’s a customer request to keep costs down. We did have a period where we were having employee quality issues, but have since resolved those. It’s very unfortunate that it impacted some of our customers as we worked through it. Customer feedback is important to us and I want to thank you for sharing yours. We continually strive to make sure we give high quality service and our customers are satisfied.

I just had Mr. Radiator fix (replace) my leaking radiator on my 2002 Dodge Caravan. Mike was very professional and explained my options to solve my problem. I explained that the last shop I entered I was told I needed a new radiator before they even looked at it and the price was very high. Mike mentioned a few possible fixes but never quoted a price until after it was inspected. I highly recommend Mike and Mr. Radiator for great service at reasonable pricing.

I have high expectations for anyone who works on my vehicles and Rennology was up to the task. They are very professional and completed the work in a timely manner.

I appreciated being spoken to as an intelligent person instead of "a know nothing about cars woman". I liked the updates as you worked on my car & the easy of making an appointment. I have already recommended to the rest of my family to bring their cars to your facility. Angela Ponder