Auto body repair service near Ayer, MA

Surprisingly frustrating experience. Dropped off a car on 8/13/2012 for the repair of minor damage to driver's door. Received a call that it will be ready for pickup on Friday, 8/ 17. Hours of operation for collision center on Friday are listed till 5:30PM (http://www.woodworthmoto…) however at 5:10PM the collision center is closed, doors locked and nobody around to retrieve the car. Stuck without a car for a weekend - thank you Woodworth Motors. Went again to pick up the car on Monday, just to find out that the check for repair was sent by insurance to my home address instead of the repair shop, despite of "direction to pay" order, and the repair shop can't give me the car and sort out the payment issue directly with insurance company. Spent another hour going home and retrieving the check. Finally received the car with nicely repaired damage on outside..... and thick layer of sanding dust and residue from masking tape on inside. Yack!

When my parked car got hit at work, I needed a repair shop close by and Garden City Auto Body was just around the corner. Paul did the usual estimate and gave me great advice on waiting for the check payment before I brought it back into him. After getting the car fixed and looking pretty, there was a slight area on the repaired door that was letting wind in. I took it back into Paul, who did his best to fix the problem, even taking a drive with me to check it out himself. With a few more adjustments, it was fixed and with no charge to me! I would recommend these guys to anyone!

There are Ford Dealers, and there is Stoneham Ford, the Greater Boston Ford Dealer renowned for unparalleled excellence. We've earned this renown by having the regions' most comprehensive selection of new and used Ford models, along with an award-winning Ford service department dedicated to the customer.

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