Ac and heating repair service near Boston, MA

The owner is rude, inflexible, and ignorant. He refused to allow my agent to pick up my car, EVEN WITH A SIGNED AFFIDAVIT. My guess is he wanted the 3 extra days "storage" he was going to claim. He claimed he had no FAX to accept a signature and no INTERNET to accept a scanned form. He is a liar and a cheat, and downright rude and miserable. STAY AWAY IF POSSIBLE. WELLESLEY POLICE, PLEASE REMOVE HIM FROM YOUR ACCEPTABLE LIST OF TOWING COMPANIES!

Make sure to take physical pictures of everything that is broken or needs repair that you’re already aware of, prior to bringing your vehicle into this shop. They will exploit those damaged/failing parts and cause further damage to them. It seems to be part of a ploy to generate revenue for their shop because they will then try to get you to make the repairs there. Don’t expect any accountability either…. They seem to have temporary amnesia when confronted about damage that they were clearly responsible for. Alan Symmes and company - stop believing that each customer that steps foot in your shop, is as naïve as you paint them to be. These are the types of mechanics that will pull the bait and switch on you, if presented with the opportunity…. You know, replacing your new parts in working condition with used/failing parts to swindle honest customers out of their own money.

The folks at Fastrack are a first class operation. Their service is superb because they prioritize the safety and longevity of your vehicle while being pragmatic and cost conscious. On top of all that they are personal, considerate and strive to provide what is sorely missing in so many businesses today, terrific customer experience!

best place ever!!! i can't believe how nice they were able to detail my car. they even diagnose my check engine light for free!!!!! wowww!!!!!

I was told about this place from a coworker who raved at his honesty and technical knowledge. Also our vehicle maintainece guy also said he was good. I dropped my truck off to have a boched job that another place did, he had me straightened out in short order and the bill was reasonable. Definitley use them again!

Hands down the best service out there!! My wife and I have been going here for the last 4 years the people are great..Derrick even checked out a used car for us FREE OF CHARGE! He said it was bulletproof and 3 years later it still is! We moved to boston a few years back and still make the 40 min trek up to Randolph when we are having trouble with our vehicle. Always greeted with a smiling bald headed good guy (derrick;) Thanks for everything guys!!! Tony P